Job Posting 102325

Settlement Community Connection Coordinator/Manager
Burnaby Neighbourhood House
Vancouver & Lower Mainland
Burnaby, BC
closes in 4 days (Sun, 21 Jul)
full time  •  $26.53-28.14 per hour (depending on qualifications and experiences) plus benefits package

Position Title:                     Settlement Community Connection Coordinator/Manager

Reports to:                          Director of Settlement & Integration

Position Location:             4460 Beresford St. #100, Burnaby, British Columbia

Hours of Work:                   30-35 hours per week, flexible schedule Monday-Friday with some

                                             evenings and weekends

Starting Wage:                    $26.53-28.14 per hour (depending on qualifications and experiences)

                                              plus benefits package


The Burnaby Neighbourhood House (BNH) is a community-based social service non-profit agency that provides programs and services in response to identified community needs.  The Settlement and Integration Program of BNH is providing a range of direct services to newcomer individuals, families and providing group information and orientation sessions to address the immediate settlement needs and support the long-term participation of newcomers in their new communities.

Overview of the Position:

The Settlement Community Connection Coordinator/Manager is an integral member of the settlement team responsible for creating a welcoming and inclusive environment for newcomer immigrants and refugees of all ages and backgrounds. The role involves team work with the co-Community Connection Coordinator, Case Managers, Program Assistant, and other members of the team and other BNH programs; to advance the quality of services, enhance collaboration and cross-referrals, facilitate community engagement opportunities for newcomers, and remove barriers for newcomers’ participation in their new communities.

Duties and Responsibilities:

  • Maintain quality services and review current systems to identify and resolve any issues.
  • Support and monitor the Case Managers’ plans and delivery of targeted activities for newcomers, including multi-barriered cases, settlement action plans, and program outputs and outcomes.
  • Coordinate and oversee the contracted positions for interpretation, translation, and facilitation services, and support services for newcomers, including childminding, transportation, and language support.
  • Manage, facilitate and expand opportunities for newcomers to engage, connect and actively participate in the community, by navigating and collaborating with BNH and local community programs.
  • Partial budgetary planning responsibility and accountability for settlement group sessions.
  • Design and implement outreach strategies, collaborative initiatives, and activities to engage staff, volunteers, and participants in growing welcoming and inclusive communities.
  • Facilitate local committees to organize monthly events that promote cross-cultural understanding and connections through a Justice, Equity, Diversity and Inclusion (JEDI) lens.
  • Participate in the JEDI Committee of BNH.
  • Co-coordinate the settlement community connection and youth targeted activities.
  • Monitor and evaluate newcomer community engagement activities and provide feedback, and prepare narratives and statistical reports.
  • Represent the program in collaborative initiatives with other service providers.
  • Support with removing barriers for newcomers, such as language, to access BNH and other community programs, by coordination of the Language Broker project and collaboration with the Multi-lingual Volunteer Support Services, including provision of training and ongoing support.
  • Undertake any other tasks as assigned within the scope of the position.

Qualifications and Experience:

  • Lived and work experiences related to migration and immigration processes.
  • Strong teamwork, feedback, and stress management skills.
  • Degree or diploma in counseling and social services or 2-3 years equivalent experience.
  • Project management, administration, and coordination skills and experiences.
  • Experiences in settlement case management and service delivery to newcomers.
  • Strong written and interpersonal communication skills.
  • Knowledge/awareness of issues surrounding diversity and multiculturalism.
  • Familiarity with non-profit and community agencies.
  • Personal and professional experience in settlement and integration of newcomers in Canada.
  • Knowledge of JEDI and anti-oppression frameworks, mental health, and trauma-informed practices.
  • Fluency in English and an additional language.
  • Current satisfactory Criminal Records Check and Standard First Aid certification.
  • Passion for helping people to have safe space and find a sense of belonging.
  • Foster understanding of settlement and integration process, and bring an anti-oppression lens.  

Skills/Abilities:

  • Excellent organizational skills, including time management and prioritization.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work independently and as part of a team.
  • Experience in data management, analysis, budgeting, and financial management.
  • Knowledge of community resources related to settlement of newcomers, and relevant networks for referrals.
  • Staff coaching, training and managerial skills.
  • Proficient in Microsoft Office, Google suite, and iCARE system.
  • Ability to work flexible hours including evenings and weekends.
  • Cultural competency and an understanding of different cultures and backgrounds.
  • Ability to establish and maintain effective relationships with a wide range of stakeholders.
  • Understanding of the settlement and integration process for newcomers in Canada.
  • Ability to communicate effectively in a multicultural and multilingual environment.

 

 

Please Note: WorkInNonProfits.ca is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on WorkInNonProfits.ca and good luck with your job search!