Part-time (20hrs a week) permanent position – fully remote in Nanaimo, BC.

Who We Are

The Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families for the past 25 years.

Be part of something that matters! Join a team that connects international students with compassionate and caring families in Canada, creating enriching cultural experiences for both students and host families.

About the Host Ambassador position

Reporting to Program Lead, the Host Ambassador is primarily responsible for qualifying new and existing host families that meet Canada Homestays standard of care.

Additionally, this role will provide Relationship Manager Emergency Support on an as needed basis.

Key Responsibilities

Host Ambassador

• Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards
• Conduct pre-screen calls and enter data into our host database
• Conduct host annual reviews
• Enter data and supporting documentation (ie. criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity
• Field inquires from prospective hosts
• Build a supportive local community for host families

Emergency Relationship Manager

• Respond to crisis situations in a prompt and caring manner and refer cases to health professionals where appropriate
• Communicate and maintain accurate records

The successful candidate will have

• Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program
• Positive communication skills including conflict resolution
• Ability to work in a team and maintain and develop relationships with colleagues and their local community
• Working knowledge of database software products as well as online communication tools (preferably Excel, Word, Filemaker Pro, and MS Teams)
• Working knowledge of utilizing an email client or webmail
• Effective business writing skills, strong problem solving and organizational skills, including attention to detail

This role requires the successful candidate to clear a Criminal Record Check and Vulnerable Sector Check, have a full and valid drivers license with a reliable vehicle that has at least 2 million auto insurance liability coverage, a mobile phone for emergency support, a digital camera, and access to high-speed internet.