At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services   

Program:  A Chance to Choose (C2C)

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1

Job Summary:

The Employer Specialist is responsible for establishing long-term relationships with local employers to support their recruitment needs and to create work experience opportunities that lead to sustainable employment for youths. The Employer Specialist works collaboratively with the Case Manager to support youths in obtaining successful and sustainable employment.

Reports to: Program Coordinator

Key Duties & Responsibilities:

• Makes cold calls and conducts online/in-person meetings with potential employers to develop work placement opportunities that match project participants’ skills, training, work experience, interests, and career goals.
• Works collaboratively with Case Manager to understand youth’s needs and occupational goals.
• Identifies employment opportunities that serves both the employers’ hire and the project’s placement needs
• Works with youth individually to identify and match a suitable employer for the Quality Employment Opportunity (QEO)  
• Provides ongoing support to both youth and employers to ensure training and development objectives are being met.
• Provides youth with job maintenance support to achieve sustainable and permanent employment after QEO.
• Manages the employers’ database.
• Performs other job-related duties and responsibilities as required.
• Updates Case Manager on youth’s progress in achieving the goals outlined in their Action Plan.
• Follows up with youth on a bi-weekly basis to consistently support, guide and motivate them.
• Keeps track of youth’s progress and provides regular follow-up support and guidance.
•  Develops a QEO plan with the participant and the employer to specify the placement objectives, goals, milestones, and expected outcomes for the placement.
• Performs to achieve placement goals in accordance with project targets.
• Customizes participants’ job search portfolio to fit identified opportunities and conducts mock interviews to prepare youth for job interviews.
• Maintains productive ongoing relationships with existing employers and actively reaches out to establish relationships with new employers.

Education. Training & Experience:

• Bachelor’s Degree in Business, Social Sciences, Social Work, Career Development or Vocational Rehabilitation
• Certified Career Development Practitioner (CCDP) or equivalent designation or demonstrated plan to pursue a similar designation
• Two years of work experience in a social service environment as a job developer, employer liaison, job coach and/or employment case manager
• Experience in connecting with employers to provide job experience for clients
• Experience and knowledge in career counseling
• Experience in working with youth with complex barriers and challenges
• Experience in facilitating workshops and group activities

Job Skills & Abilities:

• Excellent written and verbal communication skills
• Ability to work under pressure and tight deadlines
• Ability to build partnerships with employers of all sectors
• Ability to provide job search support for youth
• Ability to conduct and interpret client needs assessments
• Ability to support youth in developing realistic and achievable Action Plans
• Ability to communicate effectively with employers
• Ability to work independently and as a part of a team
• Excellent technical skills in MS Office and web-based applications

Additional Information:

• Criminal Record Check Required
• Ability to work at multiple outreach locations across Greater Vancouver
• Ability to work occasionally on weekends and evenings as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.