At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career and Youth Services   

Program:  A Chance to Choose (C2C)

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1

Job Summary:

The Program Coordinator provides operational support in delivering the program services. This position assists the Program Director to produce performance outcomes and deliver quality service aligned with the contractual objectives and expectations.

Reports to: Program Director

Key Duties & Responsibilities:

•  Provides assistance with staff recruitment.
• Coordinates and implements the program as specified in the contract to ensure quality services and outcomes are achieved.
• Assists the Program Director in overseeing service delivery and program implementation
•  Supervises staff team to achieve measurable objectives and outcomes.
•  Provides employment support sessions and facilitates cohort trainings to clients if needed.
• Reviews client files to ensure proper documentation and records.
•  Reviews work placement contracts with employers.
•  Prepares quarterly reports and financial claims.
• Communicates with and outreach to service providers for client referrals.
•  Performs other related tasks as assigned by the Program Director.

Education. Training & Experience:

• Bachelor’s Degree in Business, Social Sciences, Social Work, Career Development or Vocational Rehabilitation
• Certified Career Development Practitioner (CCDP) or equivalent designation or demonstrated plan to pursue a similar designation
• Three years of work experience in a social service environment as a program coordinator and/or senior employment case manager
• Experience and knowledge in career counseling
• Experience in working with youth with complex barriers and challenges
• Experience in facilitating workshops and group activities
• Knowledge of labor market trends and information in British Columbia

Job Skills & Abilities:

• Excellent written and verbal communication skills
• Ability to work under pressure and tight deadlines
• Ability to build partnerships with employers of all sectors
• Ability to provide job search support for youth
• Ability to conduct and interpret client needs assessments
• Ability to support youths in developing realistic and achievable Action Plans
• Ability to communicate effectively with employers
• Ability to work independently and as a part of a team
• Excellent technical skills in MS Office and web-based applications
• Excellent attention to detail and commitment to excellence in service delivery

Additional Information:

• Criminal Record Check Required
• Ability to work at multiple outreach locations across Greater Vancouver
• Ability to work occasionally on weekends and evenings as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.