Position Title: School Settlement Worker( Arabic Speaking)

Start Date: September/ October 2024 (Maternity leave position) 

Hourly rate of pay: $27.27 

Reports To: Manager, SWIS and Refugee Initiatives 

Hours: Full-time (35 hours/week) 

Location: Remote/NYCH sites

Who We Are 

North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities. 

At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality. 

Position Summary 

The Arabic speaking School Settlement Worker will assist newcomer families and youth by providing them with appropriate information and referral services and one-time workshops, and facilitating the process of settling in their new schools and communities. 

Main responsibilities: 

Information and referral services  

• Meets clients in person/virtually one-on-one to assess their settlement needs 

• Provides needs-based information 

• Refers to appropriate community programs & resources and conducts follow-up with clients and agencies 

• Identifies needs for group information sessions (in person/virtually) 

• Identifies resource persons/speakers, manages outreach and logistics for the session 

• Organizes info-sessions in consultation with school counterparts 

Outreach and networking 

• Collects newcomer list from school 

• Contacts parents in person or over phone/online platforms 

• Promotes services at school events and community spaces (in person/virtually) 

• Meets with key teachers to ensure appropriate referrals (in person/virtually) 

• Meets regularly with school stakeholders to strengthen partnership (in person/virtually) 

• Conducts research and identifies community resources 

• Develops working relationships and engages other community organizations/partners 

• Participates in NYCH and program meetings, trainings and events (in person/virtually) 

 Documentation and reporting  

• Updates and maintains the newcomer students, clients file and service information 

• Produces statistical and narrative reports on monthly basis 

• Presents periodical updated reports to school council and at staff meetings 

• Maintain and update bulletin board and resource binder 

Other duties 

• Participates in NYCH events and initiatives (in person/virtually) 

• Supervises volunteers and placement students 

Required Qualifications: 

Education 

• The minimum level of education preferred is a degree/diploma in social sciences, community/settlement services or related fields. 

Experience and Skills 

• Proven knowledge of the education and library systems and structures 

• Proven experience working with youth and good knowledge of youth issues and particularly newcomer youth issues an asset 

• Ability to develop and facilitate group sessions in a virtual format 

• Ability to engage and support clients one on one through various virtual platforms 

• Excellent time management, attention to detail, and ability to effectively manage multiple tasks 

• Strong oral and written communication skills in English 

• Strong oral and written communication skills in Arabic is a must 

Other Requirements:  

• Typically works regular hours from 8:30 a.m. to 4:30 p.m. with occasional evening/weekend work.  Responsible for caring for a laptop and cell phone.
• A successful clearance of criminal record verification will be required when necessary for the position. 
• All positions at NYCH are based in Toronto and all employees are working in hybrid ( 3 to 4 days in -person at NYCH sites or school sites/community sites) 
• Candidates will be asked to declare their vaccination status during recruitment process. Successful candidates will be required to provide proof before or directly upon the start of their employment.

NYCH is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, 2SLGBTQ+ people of colour, and people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

We thank all applicants for their interest but only those selected for further consideration will be contacted.