Job Title: Facilities Coordinator

Department: Facilities

Reports to: Facilities Manager

Work Schedule: Full-time. On-call availability required.

Location: Based in Edmonton, with various locations across the region.

Status: Full Time 

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OUR MISSION

Because of the life-changing gospel of Jesus Christ, Hope Mission exists to serve the physical, emotional, and spiritual needs of those in search of help, healing, and hope.

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About Hope Mission:

Hope Mission is a non-profit Christian social care agency serving vulnerable individuals and families across Alberta. We exist to serve, strengthen, and uplift men, women, youth, and children through the life-changing gospel of Jesus Christ. We seek to provide compassionate care and offer dignity, hope, and purpose to those we serve. All staff and leaders are expected to reflect the love of Christ through their work, uphold Hope Mission’s mission, core values, and approach all responsibilities with a heart for ministry and excellence.

Job Summary:

The Facilities Coordinator oversees the maintenance and janitorial services for multiple Hope Mission sites in the region, ensuring that all facilities are safe, clean, and welcoming. This role is responsible for assigning projects, tracking progress, and ensuring the effectiveness and efficiency of tasks from start to finish. The Facilities Coordinator provides oversight of staffing schedules, daily operations, and vendor services while also developing and maintaining a preventive maintenance program to steward resources responsibly and leading a team of janitorial and maintenance staff in accordance with Hope Mission’s values of compassion, respect, integrity, Christ-centeredness, and excellence, fostering a servant-hearted culture of care.

Major Duties and Responsibilities:

Leadership and Coordination:

• Provide daily leadership and support to the teams across multiple sites.
• Foster a Christ-centered and respectful work environment that reflects Hope Mission’s ministry focus.
• Coach, mentor, and evaluate team members, encouraging both professional and spiritual growth.
• Ensure training and onboarding of new staff, modeling servant leadership in all interactions.
• Supervise and coordinate the janitorial and maintenance teams across multiple buildings.
• Assign projects and daily tasks, monitor completion, and ensure high-quality standards.
• Oversee staff schedules, approve leave requests, and ensure coverage for all sites.
• Provide reports on daily operations, staffing hours, and task completion efficiency.

Facilities Management:

• Ensure facilities remain safe, clean, and functional for staff, guests, and the community.
• Establish and implement a preventive maintenance program covering:
  • Mechanical systems, electrical, plumbing, and appliances
  • Cleaning and painting
  • Lawn care and snow removal
  • General building repairs
• Schedule maintenance activities on weekly, monthly, bi-monthly, quarterly, semi-annual, and annual timelines.

Project and Vendor Coordination:

• Obtain quotes for capital projects and follow up on approvals.
• Coordinate contractors and service providers, ensuring timely and effective completion of work.
• Track, monitor, and follow up on outstanding work orders, inspections, and vendor contracts.

Administration and Reporting:

• Maintain detailed records of work orders, inspections, projects, and staff assignments.
• Provide regular reports on facilities performance, project completion rates, and operational efficiency.
• Support budget tracking through reporting on labor, supply, and contractor costs.

Communication and Team Collaboration:

• Serve as a liaison between facilities staff and shelter/program leaders.
• Communicate clearly and respectfully with clients and staff while maintaining boundaries and professionalism.

Minimum Qualifications and Skills:

Education and Experience:

• High school diploma required; post-secondary education in Facilities Management, Building Operations, or related field preferred.
• 3–5 years of experience in facilities, maintenance, or janitorial services, with supervisory responsibilities.
• Experience with boiler systems and preventive maintenance programs.
• Experience overseeing multiple sites and teams preferred.
• Previous work in a nonprofit or faith-based setting is considered an asset.
• Technical or trade school certification in one or more of the following: HVAC, Electrical, Plumbing, or Building Systems Maintenance (preferred).
• 4th or 5th Class Power Engineering Certificate (strong asset if managing boilers).
• Building Operator Level I or II certification (BOMA or equivalent) is considered an asset.
• Valid driver’s license and reliable transportation.

Skills and Competencies:

• Strong leadership and organizational skills.
• Knowledge of building systems (plumbing, electrical, HVAC, janitorial standards).
• Excellent time management and project coordination abilities.
• Strong communication and problem-solving skills.
• Proficiency in MS Office and facility management systems.
• Knowledge of preventive and predictive maintenance practices.
• Effective communication and teamwork skills—able to collaborate with janitorial, logistics, and management staff.

Personal Qualities:

• Commitment to Hope Mission’s Christian mission, vision, and values.
• Compassionate, dependable, and proactive.
• Strong sense of stewardship and accountability.
• Professional, respectful, and able to represent the organization positively.
• Flexible and willing to respond to after-hours or emergency calls when required

Working Conditions:

• Full-time, onsite role with responsibility for multiple sites.
• Requires flexibility for occasional evenings, weekends, or on-call emergencies.
• Combination of office work, on-site facility inspections, and light physical activity. (lifting up to 40 lbs.)

Other Requirements:

• Being a Christian Organization, we require our employees to agree with and sign the Hope Mission Statement of Faith.
• Cover letter stating why you wish to work with a Christian organization.
• Must be legally entitled to work in Canada on a full-time basis.
• Able to provide Criminal Record Check and Vulnerable Sector Search
• A letter of reference from a ministry or church is an asset
• Adherence to Hope Mission’s Policies and Procedures.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.