The Jane/Finch Centre is a multi-service, community-based organization with a strong focus on poverty reduction through resident engagement, capacity building, and anti-oppression. Our vision is a healthy Jane-Finch community – strong, inclusive and civically-engaged through diversity, opportunity, and participation.

Manager of Employment Initiatives

Fixed term contract ending July 9, 2027

35 hours/week

$46.70 per hour

THE POSITION:

The Jane/Finch Centre is currently filling a position for Manager of Employment Initiatives. 

ACCOUNTABILITY: 

The position is directly accountable to the Director of Programs, and will also work closely with the Director of Community Planning, Development and Partnerships. 

OVERVIEW: 

The Manager of  Employment Initiatives will be responsible for overseeing new major pilot projects at the Jane/Finch Centre, in partnership with the Hospitality Workers Training Centre. With a focus on Toronto region’s service industries (hospitality, food service, retail, and related sectors), these projects are aiming to build better local employment opportunities for low-income, racialized job seekers. The role will involve managing community engagement, sector-based training and employment services, industry/community research, and employer relationships. 

This new Manager will play a critical role in developing a stronger partnership between the Jane/Finch Centre and Hospitality Workers Training Centre, improving career pathways in the service industries, and applying a place-based, equity-driven approach to improve employment services and better meet the needs and priorities of the Jane-Finch community.

SPECIFIC RESPONSIBILITIES:

Leadership

• Supervise all aspects of hospitality employment initiatives from project development to reporting and evaluation  

• Help develop strategic priorities, work plans, and budgets, as well as consistent project practices to achieve goals and make work more effective, sustainable, and impactful

• Work with JFC’s Senior Leadership and Hospitality Workers Training Centre to identify, develop, and assess new project opportunities related to the hospitality and service industries

• Continuously draw from research, outreach and engagement, and best practices to inform project work 

• Serve as a public representative of JFC and help increase the visibility and regular promotion of the hospitality employment initiatives  

• Engage in advocacy to influence policy and system change related to employment and economic development 

• Foster a team culture of continuous learning, innovation, and impact 

Partnership

• Participate actively in collaborative efforts around issues and projects related to employment

• Identify, maintain, and grow strong working relationships with resident leaders, grassroots groups, community organizations, employers, service providers, government agencies, consultants, and other partners 

Program Management

• Manage multiple complex projects to ensure activities, deliverables, timelines, outcomes, and community priorities are achieved

• Oversee project teams made up of JFC staff, community partners, and others

• Provide guidance to staff to ensure inclusive, accessible, and equitable outreach and engagement as well as resident/jobseeker leadership, feedback, and accountability throughout projects 

• Ensure written agreements are in place for projects and partnerships as needed

• Support consistent communications and marketing both internally and externally 

• Ensure process- and outcomes-focused evaluations of all projects

• Actively monitor and respond to policy changes, trends, community needs, and gaps or issues with project delivery

• Ensure ongoing feedback and accountability to a range of partners on projects 

• Ensure compliance with the JFC’s mission, values, policies, and procedures

Human Resources

• Supervise and support staff, students, and volunteers within the Employment Initiatives team by providing guidance and feedback on projects, responding to day-to-day issues, building capacity, and ensuring the completion of tasks

• Facilitate regular team meetings and team building opportunities 

• Oversee hiring processes for new staff, as well as recruitment of students and volunteers, as needed 

• Understand, comply, and ensure compliance of staff under the Collective Agreement

• Understand and comply with duties and regulations as stated in the OHSA

Administration

• Oversee staff schedules, monitoring workloads, timesheets, and entitlements 

• Help ensure staff complete their administrative responsibilities accurately and on time, including financial transactions, data collection, evaluation, and reporting

• Monitor resource use, project materials, and supplies 

• Ensure safe, healthy programming spaces 

• Develop and maintain program-specific systems and procedures, as needed 

• Prepare internal and external reports, summaries, and documentation, as required

Finance

• Oversee and monitor project budgets, tracking expenses and ensuring necessary financial documentation 

• Prepare project proposals, funding applications, and other submissions to implement, sustain, or grow projects, as needed

• Monitor relevant funding agreement requirements 

• Build and maintain relationships with different funders and supporters

 QUALIFICATIONS:

• Relevant post-secondary education or work experience related to human resources, employment services, economic development, workforce planning, and/or service-related industries (e.g. hospitality, retail, etc.) 

• Minimum 3 years of leadership experience, including supervising teams, implementing programming, and running initiatives from start to finish

• Current or former resident of the Jane-Finch neighbourhood (or the larger Humber River-Black Creek area) or experience living or working with other low-income, racialized communities 

• Bring a critical, equity-driven and anti-oppressive framework to employment service delivery

• Experience planning, facilitating, and documenting community engagement processes or research projects is an asset

• Strong interpersonal and collaboration skills with a track record of building and maintaining relationships with diverse groups of partners, such as resident leaders, grassroots groups, service providers, government agencies, and funders

• Detail- and process-oriented with excellent organizational and administrative skills

• Excellent written and verbal communication skills with experience delivering public presentations, writing large reports, and preparing other project materials for different audiences

• Ability to creatively problem-solve and address issues proactively 

• Ability to adapt to changing priorities and operate in a fast-paced environment 

• Ability to embody a culture of care and capacity building 

• Ability to uphold confidentiality, integrity, and diplomacy 

• Ability and willingness to work flexible hours, including evenings and weekends

• Strong computer and technical skills and ability to train project staff 

• Experience engaging and working closely with employers is an asset

Diversity and Equity 

The Jane/Finch Community and Family Centre is committed to building a workforce that reflects the diversity of the Toronto community and the participants we serve. We strongly encourage applications from racialized persons, Indigenous persons, persons with disabilities, persons of minority sexual orientation or gender identity, and all those who can provide varied and unique perspectives.  

Accessibility and Accommodation 

We are dedicated to inclusive, barrier-free hiring practices. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), we will provide reasonable and appropriate accommodation during all stages of the hiring process. If you require an accommodation, please contact Wayne Woolery at or call 416-663-2733 ext. 239 in advance so we can work with you to meet your needs.