Who We Are?

Driven by a vision to eliminate poverty in our community, Bissell Centre’s data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual. Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our community to secure housing and build sustainable livelihoods. Our community comes from all walks of life, and so does our team—united by a shared commitment to create real, lasting change. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a FASD Systems Navigator to join our dedicated FASS, FASD Family Support Services team as we journey with the Community towards an elimination of poverty.  If you’re ready to bring your heart to a fast-paced, collaborative environment, join us in making an impact in our community.

How You’ll Make an Impact? 

The FASD System Navigator works with adults diagnosed with or who may have Fetal Alcohol Spectrum Disorder FASD System Navigator.  They will provide timely communication, referrals, and education, to individuals who inquire about FASD programs via email, phone, or on-site at the agency location. This position will provide referrals, system navigation and information to vulnerable individuals and families, based on strong knowledge of FASD and the social service sector.  The System Navigator will respond to inquiries on Fetal Alcohol Spectrum of Services referral line and be able to communicate with a diverse set of stakeholders and service providers.

The System Navigator will provide case management support through a client centered, strengths-based approach that is rooted in harm reduction. The successful candidate requires successful working relationships with participants that support their ability to reach their goals and a solid understanding of FASD and trauma informed practice.

• Provide ongoing supportive case management and system navigation for adults diagnosed or who may have Fetal Alcohol Spectrum Disorder
• Conduct intake, provide referrals, and information, for individuals and families who are inquiring about FASD support and programs via in person, email, or phone.
• Initiate and complete ongoing needs assessments, referrals, and advocacy.
• Provide solutions to individuals and families in crisis who are unable to access support through referrals to appropriate internal and external resources.
• Identify areas where participants would benefit from additional support, system navigation, access necessary services, resources, and government benefits for which they are eligible.

What You’ll Bring?

• Undergraduate degree or diploma in social work, social science, or related field and/or comparable experience with FASD, disabilities
• Employees with Social Work Diploma/Degree/Master’s are required to provide and maintain ongoing registration, in good standing, with Alberta College of Social Workers (ACSW) as per Alberta Health Professions Act
• Minimum of 1 year work experience with vulnerable, marginalized, or at-risk populations

Why Choose Bissell Centre?

At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture. We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing. We offer a competitive Total Rewards package that reflects our commitment, including:

• Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.
• Health Maintenance Days (in addition to vacation)
• Extended health, dental, and vision coverage for you and your family
• Health Spending Account
• Life insurance and ADD for you and your dependents
• Benefits coverage during maternity/parental leave
• Employee and Family Assistance Program (supporting mental and physical wellbeing)
• Staff events, committees and celebrations
• Professional development support
• Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more
• Paid time off for optional general holidays

What You’ll Need Before Starting?

• Vulnerable Sector Check
• Child Intervention Record Check
• Valid Driver’s License
• $2 Million Liability Auto Insurance

Available positions:

• 1 FASD Navigator - Contract until November 30, 2027, Full-Time role 40 hours per week
• 1 FASD Navigator - Contract until March 31, 2027, Full-Time role 40 hours per week

Wage: $23.59/hr

Ready to Apply?

Interested candidates are invited to submit their resume and cover letter to: .

We thank all applicants for their interest. However, only candidates selected for interviews will be contacted.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.