Job Posting 55074

Donor Relations Support
Toronto Wildlife Centre
Toronto Metro area, Toronto
closed 77 days ago (Mon, 30 Sep)
full time  •  $31,000 to $33,000

Position: Contract until end of January 2020

Reports to: Operations Manager

Location: Downsview Park – 60 Carl Hall Rd, Unit 4, Toronto, with plans to move to the Rouge Park area in late 2019


As the first point of contact for many of our donors, we are looking for someone who enjoys interacting with members of the public; especially those with a love and appreciation of our wild neighbours. Although this position is mostly focused on donor relations and associated administrative duties, there is a lot of opportunity to get involved with our fundraising team assisting with events and other exciting donor related activities. If you are someone who is welcoming, enthusiaistic, organised, a true multitasker and would like to join our animal loving team, we would love to hear from you.

Duties and Responsibilities:

  • Responsible for majority of donor (and potential donor) communications including in person, on the phone, and written (e-mail, paper, and some on-line)
  • Processing monetary and in-kind donations
  • Sending thank you letters, thank you cards, tax receipts, and other forms of donor correspondence
  • Assisting with in-house mailings
  • Assisting with ongoing maintenance of CRM and other donation related records
  • Assisting with other administrative and fundraising tasks as needed

Experience and Qualifications:

  • Highly proficient with computers especially Microsoft Office programs and CRMs
  • Work or volunteer experience in an NGO in a similar role

Skills and Abilities:

  • Excellent interpersonal skills; must be personable both in person and on the phone
  • Exceptional attention to detail
  • Highly organised
  • Proven ability to multi-task and prioritise
  • Outstanding written and verbal communication skills
  • Ability to take initiative
  • Ability to work well with a team and independently
  • Genuine concern for and understanding of wildlife and environmental issues


  • Experience working with eTapestry or other fundraising software
  • Experience in a customer service-focused setting
  • Bookkeeping

Please send resume and cover letter to  "> Attention: Shannon Brown with subject line “Donor Relations Support” 

We would like to thank you for your interest in this position. Unfortunately, due to the anticipated number of candidates only those who qualify for an interview will be contacted. Thank you for your understanding.

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