Job Posting 57971

Developmental Service Workers
Community Living Oakville
Southern Ontario, Oakville
closing today (Sun, 29 Mar)
part time  •  19.53/hour

Quality of Support

  • Treat people supported with consideration, dignity and respect, use people first language
  • Understand Person Centered Planning
  • Ensure each person receives a high quality of support consistent with policy and their ISP
  • Understand the issues and barriers faced by people supported and work towards improving the quality of supports
  • Provide support for personal hygiene and grooming in a respectful and safe manner
  • Provide a variety of nutritional options based on personal and cultural choices
  • Ensure actions promote rights, responsibilities, independence and decision making
  • Consistently offer choices and avoid power struggles
  • Demonstrate positive role modeling and treat people age appropriately
  • Follow all protocols and support plans and keep informed of any changes
  • Adhere to all policies

Communication and Teamwork

  • Communicate in a professional manner
  • Verbally report details that are easily understood by others
  • Prepare written material that is legible, professional, grammatically correct and objective
  • Use a computer to enter service information and access emails
  • Share relevant information at shift change or with co-workers during a shift
  • Exhibit active listening skills, be attentive and responsive and ask clarifying questions
  • Develop a professional rapport with people supported, their families and co-workers
  • Contribute to a positive work environment, show respect, patience and friendliness towards others, do not engage in gossip
  • Actively participate in team meetings, demonstrate openness to new ideas and other points of view, support team members
  • Remain calm and productive in stressful situations and demonstrate resilience


  • Demonstrate an understanding of job role and responsibility
  • Take responsibility and assume consequences for own actions
  • Maintain confidentiality according to policy
  • Follow through on commitments and responsibilities within established timelines, meet deadlines
  • Make effective use of time at work, arrive prepared to work
  • Be punctual, reliable, work scheduled shifts with minimal absenteeism
  • Update manager and accept feedback and direction
  • Know the procedure for On-Call and use this support appropriately

Required Technical Competencies:

  • Developmental Service Worker (DSW) Diploma or Certificate of Apprenticeship preferred, Social Service Worker (SSW) Certificate, Child and Youth Worker (CYW), Behavioural Sciences, Psychology
  • Minimum 1 year related experience providing support to transitional aged youth, complex needs, and autism (experience may include volunteer and school placements)
  • Basic computer skills
  • Must hold and maintain a valid Full G Driver’s License and Valid First Aid 
  • Must be comfortable providing personal care and hygiene support to adults
  • Current Safe Management Certification, and Pharmacology desirable
  • Ability to advocate for others
  • Excellent oral and written communication skills
  • Professional, responsive and positive work attitude
  • Strong interpersonal skills
  • Excellent time management and organizational skills
  • Able to work independently and as a team member

Working Conditions

  • Must be able to safely provide support to people with Behaviour Support Plans and apply behavioural intervention techniques.
  • Must have the physical ability to provide personal care, push wheelchairs, drive and complete regular household tasks (lifting, bending, pushing, and pulling).
  • Must be comfortable in the water to support individuals who are participating in swimming activities                        

Community Living Oakville strives for equal opportunities and diversity in the workplace. We are committed to an inclusive, barrier-free recruitment and selection processes. If you are contacted for a job opportunity, please let us know of any accommodations needed to ensure you have access to a fair and equitable process. Community Living Oakville thanks all applicants but only those selected for an interview will be contacted.

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