Job Posting 59713

Settlement Practitioner
Vancouver & Lower Mainland, Vancouver
closes in 11 days (Fri, 31 Jan)
part time  •  20.88 - 22.76


Job Number: 11809

Title:  Settlement Practitioner

Nature: Part-time (21 hours per week)

Number of Positions: 1

Salary: $20.88 to $22.76/hour (depending on qualifications and experience)

Location: Burnaby/New Westminster Region


About the Position:

Deliver outcome-oriented settlement program to eligible newcomers. The Settlement Practitioner provides settlement services for seniors, women, men and youth under the following components:  a) Needs Assessments and Referrals, b) Information and Orientation, c) Employment Related Services, d) Community Connections and e) Support Services.

Reports to: Regional Manager


Key Duties and Responsibilities:

  • Performs formal review of newcomer needs across a broad spectrum of settlement areas (language, employment, housing, community connections, etc.)
  • Develops Settlement Plans and follow-up support for newcomers based on identified needs and government, professional, business and community services available
  • Performs clients’ data entry using IRCC provided system
  • Refers or arranges clients to appropriate services as needed (e.g. crisis counselling)
  • Provides newcomers with client-centered settlement and integration information and orientation services about Canada and the community they intend to settle
  • Delivers one-on-one consultation in-person, via email, online and by phone
  • Provides information and orientation through workshops, group sessions and classes
  • Liaises with government, professional, business, schools and community services as necessary to ensure the provision of accurate and detailed information to newcomers and client settlement needs are met
  • Facilitates bridging activities such as mentoring between newcomers and Canadian citizens, employers, businesses, professionals and public institutions
  • Facilitates guided visits for newcomers to foster familiarization to existing government and community resources and support
  • Plans and implements large and small events
  • Performs cultural interpretation between clients and service providers
  • Occasionally, performs interpretation for workshop speakers where applicable
  • Occasionally, translates resources for newcomers
  • Outreaches to newcomers by participating in community events
  • Attends program meetings on service delivery issues
  • Supplies up-to-date information to Regional Manager and/or Settlement Coordinator regarding changes to community services, government departments and procedures
  • Works on improving program service outcomes and day-to-day services to newcomers by participating in professional development as assigned
  • Performs other related duties as assigned by Regional Manager or Settlement Coordinator


Qualifications and Experience:

  • Bachelor’s Degree in Social or Human Sciences
  • Experience in working with immigrants, live-in caregivers and refugees
  • Knowledge about settlement information and resources
  • Knowledgeable of the geographic area served
  • Experience in conducting workshops and events
  • Experience in one-on-one settlement service delivery

Job Skills and Abilities:

  • Excellent oral and written communication skills in English; Arabic as a second language is an asset
  • Strong group facilitation skills
  • Excellent interpersonal and intercultural communication skills
  • Able to work independently and as a team
  • Excellent time and resource management skills
  • Strong computer skills (including internet proficiency)
  • Able to work with individuals and communities facing cultural adjustment challenges
  • Able to create, and maintain client records and reports
  • Able to design, promote, deliver and facilitate orientation and education workshops


Other Requirements:

  • Work occasional evenings and weekends may be required
  • Clear criminal record check required


How to Apply:

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply.

Interested candidates please apply by emailing your application by 5:00 pm, on Tuesday, December 31st, 2019, to:  

Resume and cover letter should not be longer than 3 pages. While we appreciate all applications, only those selected for an interview will be contacted.

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