Job Posting 60101

Transitional Case Coordinator - Youth Housing Program
Edmonton area
closing today (Mon, 20 Jan)
full time  •  To be discussed.

Are you collaborative, flexible and goal-oriented and ready to take upon a leadership path? You will focus on ensuring high-quality case management services and transition planning for youth are established in achieving their goals! Through a non-judgmental, harm reduction, trauma informed and solution focused approaches you will actively build rapport with youth. You play a key role in working together with youth in creating goals and assisting them in participating in day programming according to their interests! With your leadership expertise you will support team members with regular supervisory sessions including: coaching, check-ins, performance reviews and development plans to assist in their personal and professional growth!

Hours: Monday to Friday: 8:00am to 4:00pm; participation in on-call rotation.

Why Join Our Team       

  • Double staffing model to better walk alongside the youth we support!
  • Robust benefit program, RRSP contributions, 4 weeks’ vacation, EAP and other work related benefits.
  • Be a part of a supportive team, dedicated to professional and personal growth.
  • In-house collaborative training opportunities to build knowledge, skills and tools relevant to your leadership role.

In Your Role You Will

  • Develop individualized case/transition plans, goals and assessments in collaboration with youth.
  • Assist youth in attending day programming) through the use of relationship-based approaches.
  • Collaborate with youth to create and complete goals and provide follow-up support.
  • Communicate with guardians, service team members and house leadership team regarding progress of the youth, significant changes in the youth’s behavior and any concerns/challenges youth may be experiencing.
  • Provide referrals and follow-up support to external agencies and services.
  • Develop and maintain accurate youth files, case notes, critical incident, outcome surveys and absent from care forms.
  • Review and ensure documentation of medication administration practices and practices are in compliance with agency policy/procedures, legislation and licensing standards.
  • Conduct performance reviews, development plans, supervision check-ins and active coaching sessions with team members.
  • Oversee and approve schedules, shift vacancies, timesheets, expense reports, house budgets and time off requests.
  • Perform crisis intervention and direct one-on-one supports.
  • Establish and maintain positive relationships with families, neighbors, visitors and community league affiliations.

Education and Certifications


  • Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
  • Police Information Check with Vulnerable Sector Check.
  • Child Intervention Check.
  • Certifications: Standard First Aid, Suicide Intervention Training, Medication Administration, De-escalation, Harm Reduction, Indigenous Awareness Training, Protection of Sexually Exploited Children’s Act, WHIMIS and Food Safety.
  • Reliable, registered vehicle, driver’s license, a recent driver’s abstract and valid insurance including two million dollar liability coverage.


  • Certifications: FOIP, Mental Health First Aid


  • 3+ years’ experience working with marginalized populations (youth experience an asset)
  • 1+ year related supervisory experience, including staff leadership, management of employees, projects quality improvement, training, and change management.
  • Working knowledge and experience with harm reduction, resiliency, trauma-informed and solution focused practice.
  • Demonstrated experience de-escalating crisis and potentially violent situations with individuals under the influence of drugs or alcohol, under extreme stress &/or struggling with acute/chronic mental health crises.
  • Extensive background and experience working with youth struggling with substance use/addictions, poverty, mental health, traumatic histories, LGBTQ2S+, and Newcomers to Canada and/or refugees. Understanding and ability to respond to multiple, complex barriers faced by youth.
  • Proficient in MS Outlook, Word, Excel, database applications and computer operation.


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