Child Care Operations Manager
YMCA of Northern BC
North Coast / Nechako / North East, Peace Region
closes in 5 days (Fri, 28 Feb) full time
• $55000-$65000 Annually
Purpose and Objective
The Child Care Operations Manager is a member of the leadership team and reports directly to the Director of Child Care Services. The operations manager is responsible for providing successful leadership and management to all YMCA licensed child care programs in the Peace Region. This will include the opening of the new YMCA Anne Roberts Young Care and Learning Centre (license pending).
Key Responsibilities (but not limited to):
Responsible for human resource management including coaching and performance management
In line with achieving the Association strategic plan, responsible for developing divisional operational plan goals on an annual basis
Accountable for achieving operation goals through financial management of the programs
Accountable for the development and implementation of the business plan for the Peace Region centres including budgets, quality assurance, staff, asset management, family engagement
Accountable for the oversight to ensure quality delivery of YMCA Playing to Learn and YMCA A Place to Connect that aligns with Y mission, vision and strategic plan goals
Ensures high service standards and satisfaction ratings throughout all centres. Achieves all quality targets established through association goals and national standards
Ensures compliance with all municipal, provincial, regional and national YMCA initiatives. Ensures that all centres are operating in compliance with the Child Care Licensing regulations at all times
Oversight of staff schedules including vacation requests in order to ensure seamless operations
Oversight of recruitment and selection of staff
Relationship building and coaching with staff and volunteers
Adherence to all YMCA of Northern BC policies
Familiarity and compliance with applicable legislation including Employment Standards, Human Rights, Work Safe in order to safe guard the respectful and fair treatment of staff, volunteers, members, participants and all visitors to the facility
Meeting reporting requirements
Leadership and Coaching –Ability to direct and develop performance of others to achieve desired result.
Service Strategy – Ability to identify the needs and wants of members and guests as a priority and respond in an effective and timely manner to enhance every person’s YMCA experience.
Project Resource Management – Ability to manage a project from initial planning to completion.
Planning and Organizing – Ability to establish a clearly defined and effective course of action for self and others to accomplish short and long term goals.
Negotiation/ Communication/ Interpersonal Skills- Ability to speak, write, listen and secure information in a variety of settings. Ability to cooperate with others to achieve results. Ability to create and build relationships throughout the centre and the Association.
Strategic Planning and Visioning – Ability to visualize future direction and formulate strategies, plans and action to achieve vision.
Teamwork and Cooperation – Ability to work cooperatively and productively with others within and across organizational units to achieve common goals; demonstrates respect, cooperation, collaboration and consensus building.
Self Management- Ability to appropriately manage one’s own emotions; maintain a calm and tactful composure under broad range of challenging circumstances and thing clearly and stay focused under pressure.
Post secondary diploma in Child Development or a related field or combination of education and experience
Minimum 3 years’ management experience
3 satisfactory professional references
Immunization record including TB test
Current Child Care First Aid & CPR-C Certification
Satisfactory criminal record check and clear vulnerable sector search
Physical ability to perform the tasks required
Knowledge, skills and abilities
Detail oriented, self starter and organized
Excellent time management and teamwork abilities
Excellent customer relationship skills
Excellent written and verbal communication and interpersonal skills
Proven computer skills and ability to work with Microsoft Office
Office environment - Child Care Centre main location Fort St. John
May include occasional evening or weekend work
Occasional participation in Y community events
Flexibility required to meet changing demands
Please see Operations Manager Position Description for more detailed information.
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