Job Posting 60418

Senior Employment Specialist
The Career Foundation
Toronto Metro area, Toronto
closed yesterday (Wed, 22 Jan)
contract - full time  •  Salary and benefits

Position Type: Full-time 1-year contract (very possibility of renewal)

Location(s):  West end Toronto 
Experience: 3+ years

Reporting to: Manager, Employment and Training Services

Start date: Immediately


Responsibilities (include but are not limited to):

  • Serves as a resource to team members on various areas of service delivery as well as policies and procedures of The Career Foundation
  • Assists with reviewing Second Career applications prior to submitting to the funder for the decision-making process
  • Assists with amendment requests as submitted by the Employment Specialist team – following up if required
  • Remains up-to-date on all Ministry targets/expectations and ensures the team is on target in each performance measure
  • Assists the team in ensuring compliance with all Employment Ontario guidelines and requirements
  • Facilitates meetings or case conferencing in the absence of the manager
  • Participates in coordinating office schedule and service delivery
  • Assists manager with monitoring files ensuring documentation is completed thoroughly according to company expectations – as needed
  • Monitors case management, ensuring follow-up happens according to standards
  • Monitors monthly/quarterly/yearly team results – identifies areas requiring improvement, identifies solutions then implements plan to resolve
  • Updates manager on areas requiring support and attention
  • Assesses customers’ needs and assists them in developing a Service Plan
  • Keeps up-to-date information on referral sources by liaising with community partners
  • Makes appropriate referrals to Employment Ontario services and tracks customers’ progress
  • Manages a caseload of hundreds of customers annually, ensuring that written documentation and statistics for each file is consistently up to date
  • Assists customers with various components of the application process for training
  • Manages client information in EOIS and The Career Foundation’s database
  • Conducts onsite/offsite job search workshops
  • Participates in the design, implementation & evaluation of job search material to meet the needs of job seekers with barriers to employment
  • Monitors individual participant and group process to maximize client learning, self-confidence and employability skills
  • Makes resources available in print, online and through workshops; workplace H&S, Human Rights, specialized workshops for newcomers, youth, disability, laid-off workers,
  • Assists employers to attract and recruit employees/skilled labour by facilitating employment related events, internal job boards, employer prospecting activities
  • Identifies barriers to employment and provides supported referrals for clients to the appropriate community services for individual support
  • Assists in the implementation of effective program marketing strategies in the community
  • Assists clients in the exploration of occupational and training requirements, professional accreditation, language, credential & PLAR
  • Provides orientation to workplace, life skills coaching, support for disclosure of a disability
  • Supports assisted clients in planning and conducting job search based on a realistic and accurate assessment of qualifications compared to job requirements
  • Guides and supports individual clients in the daily completion of job search tasks
  • Conducts exit interviews with participants to ensure service provided was in accordance with service plans and met the highest standards of The Career Foundation
  • Assesses participants’ employment goals and establishes whether further assistance or other referrals are required
  • Prepares and submits weekly and monthly reports on service and client activity
  • Collects data on service needs, service delivery and service satisfaction.

Other Duties as Required:

  • Develops a resource pool of mentors/coaches
  • Develops support plans with participants and mentors/coaches
  • Links participants with appropriate mentors/coaches to provide support during and after job placement
  • Monitors mentor/coach relationships and its impact on workplace and individual success, and facilitates adjustment as required
  • Plans and executes an effective outreach plan targeting appropriate clientele
  • Recruits participants and ensures that required number of participants start services
  • Initiates and maintains documentation of contacted community organizations in an organized manner (including a database)
  • Develops ideas for outreach and with manager’s approval; implements those ideas and maintains such strategies
  • Participates in community events, job fairs and such activities to inform job seekers about The Career Foundation and recruits them for the program
  • Visits and builds relationships with community partners in the area for referrals of participants including Libraries, Community Centers, Toronto Community Housing, etc.
  • Maintains flexibility to work evenings and weekends as needed.


Qualifications/ Skills Required:

  • Must possess a university degree
  • Previous supervisory/management experience is an asset
  • Over 3 years of experience in employment counselling and case management
  • Extensive experience with individual job search support and group facilitation
  • Strong knowledge and experience with Second Career Strategy
  • Experience providing program support within the Employment Ontario Employment Service Model
  • Experience compiling/submitting monthly and cumulative reports to management and funders
  • Proposal writing experience is an asset
  • A broad knowledge of occupations and current labour market conditions
  • Strong knowledge of community resources, supports for job seekers and employers
  • A high degree of willingness and flexibility and ability to work in busy team environment
  • Excellent verbal and written communication skills for giving and receiving instructions, participating in meetings and writing reports
  • Job development knowledge and connections with employers would be an asset
  • Excellent interpersonal skills - enthusiastic and flexible with non-judgmental approach
  • Advanced skills utilizing all Microsoft Office Applications
  • A car is required for travel to meetings, employers, community partners etc.
  • Flexible to work evening and weekends as needed
  • Computer Proficiency with MS Office, Internet and Email.


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