Job Posting 60431

Employment Counsellor
Vancouver & Lower Mainland, Greater Vancouver
closes in 2 days (Tue, 14 Jul)
full time  •  23.64


Job Number: 11835

Title:  Employment Counsellor

Program: WorkBC

Nature: Full-time (35 hours per week)

Number of Positions: 1

Salary: Starting at $23.64/hour

Location: Greater Vancouver, BC


About the Position:

The Employment Counsellor works with a diverse range of individuals (including inclusion group’s members) to assist them in securing and maintaining employment or community attachment. The Employment Counsellor is knowledgeable about WorkBC services and supports job seekers to develop personalized plans according to their needs and targets.

Reports to: Centre Manager


Key Duties and Responsibilities:

  • Conduct formal needs assessments through a structured interview process to jointly identify and priority issues that are keeping the client from achieving employment
  • Develop personalized plans that address client’s needs and make use of the targeted services available within the ESC, and make referrals to community resources as needed
  • Monitor client progress by reviewing activities, learning outcomes, and results on an agreed upon schedule and communication medium
  • Review, revise and update action plans as necessary to enhance self-sufficiency and sustainable labour market attachment
  • Ensure the client achieves employment (or community attachment) in a timely manner
  • Utilize the integrated case management system (ICM) to capture client data and to evidence qualitative and quantitative outcomes
  • Write client progress notes, follow up reports and success stories
  • Open, maintain and close client files using the ICM
  • Understand and complete work in accordance with WorkBC policy, and S.U.C.C.E.S.S. performance expectations
  • Determine client need and eligibility and administer financial supports when appropriate
  • Complete necessary documentation and prepare financial reports as required
  • Ensure client activities are based on need and fall within the scope of the budget parameters
  • Ensure billing milestones and employment sustainment targets for the program are met on an individual basis each month
  • Attend and contribute to team meetings
  • Communicate effectively with service providers, funders, internal stakeholders and clients
  • Perform other related duties as requested, including providing back up and client services in the Self-Serve Area, Facilitation and Job Placement or Job Sustainment Services


Qualifications and Experience:

  • Bachelor degree preferred – a combination of education, career development, human resources or social work experience will be considered
  • Current CCDP or CPHR designation is considered an asset
  • WorkBC case management experience and ICM knowledge preferred
  • Non-Violent Crisis Intervention (NVCI) training or other conflict mediation training
  • First Aid Mental Health training
  • Experience in career counselling, multicultural and cross-cultural counselling, ethical career practice, and adult learning principles
  • Knowledge of local labour market and across a variety of industry sectors
  • Knowledge of BC’s Employment Standards Act
  • Knowledge of community resources or services to support clients’ needs


Job Skills and Abilities:

  • Able to establish and maintain productive counselling relationships with clients
  • Skilled at assessing personal characteristics (interests, values, aptitude, personality traits), learning style, vocational identity, conditions of the work environment (tasks, expectations, norms, and qualities of the physical and social settings), as well as career development learning needs
  • Skilled at assisting clients to develop employability and job search skills
  • Excellent written and verbal communication skills
  • Excellent time management and organizational skills
  • Able to analyze data and statistics and measuring outcomes
  • Excellent in using business technologies, including Windows environment and MS Office, printer/scanners and web based research tools
  • Ability to conduct needs assessments, develop timely and effective action plans, and maintain client engagement to achieve employment goals
  • Ability to manage client data and effectively document the counselling process while working with a large caseload of clients
  • Ability to self-manage a complex and flexible work schedule
  • Creative and passionate in working with clients to enhance labour market attachment
  • Ability to adjust and be flexible to changes in service delivery models, the labour market or participant trends
  • Excellent problem solving skills
  • Able to work in a fast paced environment
  • Additional language an asset – Persian, Mandarin, Cantonese, Punjabi and Vietnamese


Other Requirements:

  • Clear Criminal Record Check
  • Able to work different shifts at WorkBC Centres in Greater Vancouver


How to Apply:

S.U.C.C.E.S.S. embraces diversity and encourages all qualified applicants to apply.


Interested candidates please apply by emailing your application to with the following subject line: “Employment Counsellor”


This position will be open until filled. Resume and cover letter should not be longer than 3 pages. While we appreciate all applications, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!