Job Posting 61196

Manager, Counselling Services - Women's Programs
DIVERSEcity Community Resources Society
Vancouver & Lower Mainland, Surrey
closing tomorrow (Fri, 28 Feb)
full time  •  comprehensive package

Job Title:  Manager, Counselling Services - Women's Programs

Status:  Permanent, Full Time

Date Posted: January 28, 2020


The Opportunity:

The Manager, Counselling Services – Women’s Programs is responsible for the effective and efficient delivery of counselling programs.  The Manager is responsible initially to act at the Program Lead for the Signs of Safety Project.  The Manager, will begin to add other related counselling services contracts to their portfolio to create in-house expertise in the important areas of women’s and girls’ support services. 

The Manager ensured the fulfillment of contract deliverables, managers associated human and financial resources and Manages risk within the portfolio.  The Manager will monitor emerging client and community needs, secure and grow funding for programs/services, advocate to funders and develop strategic partnerships to build the capacity of counselling services and support the organization’s strategic platform.  This role will play a key role within the Child, Youth & Family Services department and will work collaboratively with the other Service Delivery and Program Managers.  

Key Responsibilities:

The Manager will initially focus on the Signs of Safety contract by leading the project and ensuring smooth relationships and communication between all stakeholders and the project team.  The Manager will also be responsible for program delivery and contract management, staff supervision and management, program development, strategic growth and innovation.  

Qualified candidates will posses: 

  • Degree in social services or related field with relevant training and experience in counselling, psychology, social work, gender based domestic violence, mental health, and/or concurrent disorders;
  • Minimum of 2-years experience in program management;
  • Minimum of 2-years experience supervising staff, preferably in a unionized environment;
  • Previous experience setting up and overseeing quality improvement for projects including process review, evaluation and monitoring;
  • Experience with funding and proposal/grant writing;
  • Minimum of 3-years experience in a community based non-profit organization;
  • Strong computer skills in MS Office (Outlook, Word, Excel and Power Point).  Experience with SharePoint and webinar development is preferred;
  • Experience with budget forecasting and expenditure monitoring;
  • Exceptional English language skills, including written, oral and presentation skills.  A second language would be considered an asset;
  • Knowledge of immigrant communities and settlement issues;
  • Experience and knowledge of evaluation, outcomes, measurement and research methodologies;
  • Knowledge of Surrey, North Delta, White Rock and Langley communities an asset;
  • Ability to manage multiple priorities and timelines in a fast-paced environment;
  • Innovative, flexible and able to manage change and uncertainty;
  • Valid, class 5 BC Driver’s License and access to personal vehicle.
  • Willing to work some evenings and weekends, as needed.

A criminal record check is required as a part of this process.


To apply, please upload your resume and cover letter as separate attachments.  Please note that only Word or PDF formats can be accepted.   As part of the application process, you will be prompted to complete a short questionnaire. Please ensure all questions are answered. 

To view all opportunities at DIVERSEcity visit

Additional Information:

Position will remain open until filled; candidates are encouraged to apply before February 21, 2020.

A comprehensive job description will be provided to all candidates shortlisted for interviews.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at . Any personal information provided will be maintained in confidence.

About Signs of Safety:

Signs of SafetyTM is an Australian strengths-focused tool, now with an international empirical base relevant to child protection agencies, particularly for high risk cases, including fidelity research (Turnell and Murphy, 2017). B.C. Aboriginal Child Protection Agencies have documented how it supports culturally safe service provision to Aboriginal families, signaling potential value for immigrant and refugee services. This appreciative-inquiry, child-centred process maximizes naturally connected networks, consistent with research recommending simultaneous safety planning for immigrant and refugee women and children.

This project (entitled Mainstreaming Culture in Safety Planning for Survivors of Violence and their Children: the Impact of the Signs of SafetyTM Model on the Cultural Safety of Vulnerable Immigrant and Refugee Women and Children experiencing Domestic Violence)  aims to: test whether adapting the Signs of SafetyTM model and using it in a settlement context will result in increased cultural safety for families in service provision, enhanced staff knowledge and skills to safety plan with clients within scope of practice, and improved collaborative working with other gender based violence services in Surrey to maximize the safety of immigrant and refugee survivors/children.

About DIVERSEcity:

DIVERSEcity Community Resources Society is a registered charity devoted to helping newcomers. For 40 years we have focused on providing specialized services newcomers to find employment, learn English, find housing, deal with family challenges, work through mental health issues and access medical care. DIVERSEcity is a client-centred organization committed to quality and accountability. We value growth, respect, integrity and compassion. To learn more about DIVERSEcity visit us at


We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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