Posting date: February 24, 2020
Closing date: This posting will remain open until a suitable candidate is selected
Position: Administrative Assistant (on-call casuals)
Hours of Work: On-call
Location of Work: 930 Balmoral Road, Victoria, BC
Rate of Pay: $20.18 per hour
The Inter-Cultural Association of Greater Victoria (ICA) helps immigrants and refugees meet their social, cultural and economic goals. Comprised of dedicated staff and volunteers, ICA provides language instruction, support finding housing and employment and a range of other services. In addition, ICA is actively engaged in the community to strengthen connections between immigrants and those born in Canada. Through our work, we are building a strong, diverse and vibrant community. ICA is a welcoming, passionate and energetic organization that has been having a positive impact in the Greater Victoria region for nearly 50 years.
Job description: Provides reception and welcoming services to clients over the phone and in-person. Serves as first point of contact for new clients. Sets up appointments with staff for existing clients. Administers interpretation/ translation services for contract-funded activities, and the fee-for-service components of the program. Provides basic backup intake services and refers new clients to settlement and employment programs. Reports to the Office Coordinator.
Qualifications: Minimum Grade 12 education; diploma in a related discipline preferred (e.g., business administration, office management/administration), or equivalent combination of education, training and experience. Related professional courses on themes pertinent to office administration, especially proficiency in computer skills and knowledge of relevant software such as MS Office, database applications, and QuickBooks. Proficiency in a major immigrant language or French, and/or immigration experience, is an asset.
Minimum of three years’ experience in a similar client service environment. Previous work experience in social services or nonprofit organizations and experience working with persons from a wide variety of cultural and ethnic backgrounds is a definite asset. Experience working with immigrants and/or refugees preferred.
Please submit a cover letter and current resume (in .pdf format), noting relevant qualifications and experience to the Inter-Cultural Association of Greater Victoria, Attention: HR Manager, via email to . This posting will remain open until suitable candidates are selected.
Please quote Competition #2020-02-24 AA-C in the subject line.
Please note: This is a unionized position subject to the terms and conditions of our Collective Agreement and of our funding agreements with various funders. As per the Collective Agreement, internal applicants will be given consideration with respect to filling the position prior to external candidates being hired. This position is open to applicants of all genders. This position requires union membership. Only short-listed applicants will be contacted.
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