Job Posting 61658

Immigrant Employment Youth Specialist
Inter-Cultural Association of Greater Victoria
Vancouver Island & Coastal areas, Victoria
closes in 4 days (Fri, 3 Apr)
full time  •  $23.05 per hour

Vacancy Postings - Competition #2020-02-26 IEYS

Posting date: March 10, 2020

Closing date: Ongoing posting until the position is filled

Position: Immigrant Employment (Youth) Specialist (Game Changer Program)

Hours of work: 35 hours per week

Start date: As soon as possible

Reports to: Employment Services Manager

Rate of pay: $23.05 per hour (benefits after successful completion of three-month probation)

The Inter-Cultural Association of Greater Victoria (ICA) helps immigrants and refugees meet their social, cultural and economic goals. Comprised of dedicated staff and volunteers, ICA provides language instruction, support finding housing and employment and a range of other services. In addition, ICA is actively engaged in the community to strengthen connections between immigrants and those born in Canada. Through our work, we are building a strong, diverse and vibrant community. ICA is a welcoming, passionate and energetic organization that has been having a positive impact in the Greater Victoria region for nearly 50 years.

 Job description

Provide clients with appropriate resources and supports under the guidelines of multiple programs through the Ministry of Social Development and Poverty Reduction (WorkBC), Immigration, Refugees and Citizenship Canada (IRCC); Ministry of Jobs, Trade and Technology and other funding agencies. Demonstrated knowledge in the areas of federal and provincial related programs and all aspects of career counselling, mentoring, facilitation, case management, youth/at risk youth unemployment and working with clients facing multiple barriers to employment. Develops and facilitates groups in employment related workshops.  This is a multifaceted position and requires an individual that is able to balance superior client service with other responsibilities and multiple contract requirements. Reports to the Employment Services Manager.


  • Undergraduate degree in related discipline of career development and employment counselling or professional courses on employment-related themes or a combination of education, training and experience (specifically working with youth) required.
  • Knowledge of federal and provincial programs relating to aspects of career development, employment counselling, mentoring, facilitation, employment case management, youth unemployment and working with clients facing multiple barriers to employment.
  • Skilled at developing and facilitating employment related workshops,
  • Keen understanding of diversity issues, experience working in multicultural settings.
  • Ability to work with hard to employ individuals facing barriers to employment.
  • Solid knowledge of the Canadian local labour market, workplace practices, job search strategies and techniques, and ethical practices in and career development and employment counselling.
  • Established relationships with local employers and the community.
  • Superior customer service and project management skills.
  • Ability to work with participants from diverse backgrounds.
  • Effective communication and facilitation skills.
  • Proficiency in a settlement language other than English is an asset.
  • Two years previous work experience in a similar environment (social services, nonprofit organization, multicultural organization).
  • Experience working with immigrants/refugees and/or understanding of immigration issues preferred.

Key duties/responsibilities

  • Establishes a rapport and working relationship with clients and employers to assist immigrant and refugee newcomer youth/at risk youth with placement, workplace integration and job retention.
  • Understands the social and emotional needs of immigrant and refugee youth/at risk youth.
  • Understands inter-cultural family dynamics as it relates to career development.
  • Determines client eligibility with regard to service and program criteria.
  • Provides support to newcomer clients in understanding the local labour market and assists clients in the use of resources and technology for job search activities.
  • Develops and facilitates employment related training workshops such as job search, career planning, orientations, and short-term life skills programs.
  • Conducts outreach to client and employers and the community to promote program services.
  • Provides employment counselling to individuals.
  • Interviews and assesses clients for job readiness and service needs.
  • Provides clients with job postings and introductions to employers when possible.
  • Completes formal employment needs assessment, identifying and documenting individual employment strengths, needs, and barriers to employment.
  • Assists clients with the development of personalized Action Plans, identifying strengths and barriers to employment, establishing clear employment goals and outline the steps required to lead to employment.
  • Prioritizes services and manages available funds based and maximum averages.
  • Provides ongoing follow-up support to clients establishing dates for regular contact based on individual client need, monitor client activity with service delivery partners.
  • Maintains up to date client information in databases ensuring proper documentation of all communication with participant, ministry and service providers.
  • Assists clients to develop and implement strategies that address their unique job search, career planning, skill enhancement and/or employment maintenance issues.
  • Coaches clients in the development of tools and strategies required for an effective job search assisting with resume, cover letter and related key job search documents.

 Additional information

  • Some travel to community locations within Greater Victoria will be required. Occasional travel to locations in other parts of British Columbia and/or Canada for purposes like professional development, networking, or conferences may also be required.
  • Some work outside of regular office hours, including evenings and weekends, will be required. Flex time schedules will be made to accommodate non-regular work hours.
  • ICA compensates overtime hours with time in lieu.
  • Valid BC driver’s license and access to a car would be an asset.
  • As a condition of hire, a current, clear criminal record check, including vulnerable populations check, and proof of WHMIS training is required.

Submit a cover letter and current resume (in pdf. format), noting relevant qualifications, language proficiency and experience to the Inter-Cultural Association of Greater Victoria, Attention: HR Manager, via email to .  Ongoing posting until the position is filled.   Please quote Competition #2020-02-26 IEYS in the subject line.


Please note:  This is a unionized position subject to the terms and conditions of our Collective Agreement and of our funding agreements with various funders.  As per the Collective Agreement, internal applicants will be given consideration with respect to filling the position prior to external candidates being hired.  This position is open to applicants of all genders.  This position requires union membership.  Only short-listed applicants will be contacted.

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