Job Posting 61810

Supervisor - DIRECTIONS Supported Housing and Transition Program
Family Services of Greater Vancouver
Vancouver & Lower Mainland, Vancouver
closes in 7 days (Thu, 9 Apr)
full time  •  $1,772.40 gross bi-weekly with a competitive benefits package

JOB OPPORTUNITY: Supported Housing and Transition Program Supervisor

Supported Housing and Transition Program Supervisor Competition #15-20



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



This position is responsible for the coordination of the day-to- day operations of the 10K Supported housing program, the case management of the youth, and the supervision of staff working in transition programming, This position reports to the Manager of Supported Housing and Transitions.



  • To support youth 16-19 who are transitioning to independent living and out of ministry care.

Provide 1-1 support, case management and life skills training. Provide Team Supervision and Program Development and Coordination

  • Establish a trusting, non-judgmental, respectful rapport with young persons referred to the program, and with young persons in the community
  • Work collaboratively with each youth toward planning for their immediate and long-term needs
  • Provide holistic, individualized and group life skills support to youth in areas such as: housing, education and employment, self-care, homemaking and nutrition
  • Work with youth to explore issues relevant to their health and well being and connecting them to community resources
  • Maintain and develop strong relationships with MCFD, VACFSS and other youth serving agencies
  • Provide information and expertise on services and opportunities available to youth and actively promote client involvement in the community
  • Provide supervision, guidance and support to the 10k staff and up to 3 Transition Youth to Adulthood (TYA) Workers
  • Participate in team building by establishing and maintaining positive working relationships that foster team work: working effectively with the team to set and achieve common goals.
  • Also providing administrative support to Program Manager when needed



Education and training:

  • Bachelor degree in social work, youth care or related field.
  • Minimum three years experience working with homeless and at risk youth in a one-to-one, advocacy and/or life skills support capacity, plus Two years experience in program coordination and/or supervision.
  • A combination of education, training and experience will be considered.


  • Collaborative Communication, including teamwork and cooperation, interpersonal communication, diversity and cultural agility
  • Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning
  • Personal Leadership, including influence, initiative, judgment and decision making, creativity and innovation
  • Commitment to Excellence, including results focus, client-centered service, planning and organizing, professional expertise and technological proficiency


  • Knowledge of community, social and health resources that is relevant to youth, specifically MCFD.
  • Knowledge of the systemic issues that affect low income and marginalized young people.
  • Knowledge of adolescent development and issues relating to at risk and homeless youth; these include mental health issues, alcohol and drug misuse and addictions and sexual exploitation.
  • Knowledge of youth empowerment, youth engagement and working with diverse groups.
  • Knowledge of and belief in the Harm Reduction model.
  • Knowledge of computers and relevant software: word processing, database systems, internet and email.
  • Ability to deal effectively with conflict situations, mediates, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
  • Ability to work in a gender and culturally diverse population.
  • Excellent time management skills, ability to prioritize and manage a varied list of responsibilities and challenges and meeting deadlines.
  • Physical ability to carry out the duties of the position.

Professional Certification, License, or Registration Requirements:

  • Current First Aid, CPR
  • Non Violent Intervention Training
  • Food safe Level 1

Working conditions:

  • Ability to maintain a flexible schedule that allows for both day and evening work.


  • Friendly work environment
  • Flexible working hours
  • Support the local community
  • Rewarding experience


If this describes you, please submit your application to us.


To apply click here:


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.


Work Hours: 35 hours per week.

Salary/Pay Grade: GS9, Step 1 $1,772.40 gross bi-weekly with a competitive benefits package

Start Date: ASAP

Closing Date: April 9, 2020


If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #15-20 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.

**if you are an internal candidate, please indicate “Internal Candidate” in the subject line of the email**

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