Job Posting 62473

Directions Transition Worker
Family Services of Greater Vancouver
Vancouver & Lower Mainland, Vancouver
closed 4 days ago (Thu, 28 May)
full time  •  1 $1,653.40 gross bi-weekly with a competitive benefits package

JOB OPPORTUNITY: Transition Worker


Transition Worker Competition #20-20



Directions Youth Services provides 24/7 support to at-risk, homeless, and street-involved youth under 25. Vancouver’s most vulnerable youth can connect with supports, get counselling for trauma, mental health or substance issues, and transition to more permanent housing. Directions runs several facilities and programs for youth throughout Vancouver.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing all kinds of life’s challenges.



This is a 35 hrs/week position that reports to the Manager of Transitions and Initiatives, Directions Youth Services. The Transition for Youth to Adulthood (TYA) program operates Monday-Friday with some evening and weekend work as needed. The Transition Worker provides one-to-one life skills support to young people 15-18 years old, who are making the transition to independence and/or aging out of government care. Youth are referred to this program by the Ministry of Children and Family Development (MCFD) and Vancouver Aboriginal Child and Family Services (VACFSS)



  • Develop, implement and monitor individual service plans for youth, in collaboration with the youth, other connected resources and colleagues
  • Plan, prepare and conduct group or individual support sessions to respond to identified problems, needs and risks
  • Assess and manage risks to navigate and facilitate interactions with youth in community that are responsive to youth’s needs
  • Evaluate and report on service plan-related progress, identify and adapt plans responding to changes in client motivation, and address issues impacting program service delivery
  • Collaborate and negotiate with external stakeholders and other service providers to ensure comprehensive responsive and effective service delivery
  • Participate in and represent the agency at community events and tables as appropriate
  • Train, mentor and evaluate practicum students and trainees
  • Plan, organize and implement appropriate recreational, cultural, social and/or educational activities
  • Take a leadership role in emergency and crisis situations and debriefs where necessary
  • Conduct preliminary screening and intake assessments, referring individuals to more appropriate services where necessary
  • Establish rapport, and initiate, develop, and maintain supportive and trusting relationships with youth accessing the programs
  • In conjunction with youth’s service plan, assist in navigating services as appropriate
  • Participate in service plan review providing observations and input, and where appropriate conduct follow-up on service plans and restrictions
  • Maintain and ensure consistency in required documentation and financial records
  • Performs other related duties as required



Education and training:

  • Bachelor degree in Social Work or other relevant education
  • Three (3) years experience working at risk and/or homeless youth in areas such as child protection, life skill development, community support and /or community outreach
  • Or an equivalent combination of education, training and experience


  • Collaborative Communication, including teamwork and cooperation, interpersonal communication, diversity and cultural agility
  • Personal Effectiveness, including integrity and ethical behavior, personal resilience, adaptability/flexibility, commitment to learning
  • Personal Leadership, including influence, initiative, judgment and decision making, creativity and innovation
  • Commitment to Excellence, including results focus, client-centered service, planning and organizing, professional expertise and technological proficiency


  • Ability to engage in client-centred change by establishing respectful relationships and increasing client motivation for positive change and ability to observe and recognize change in clients
  • Ability to initiate and influence case management and creatively support complex decision-making
  • Ability to share best practices with more junior staff and lead in circumstances where required
  • Knowledge of the systematic issues that affect low income and marginalized people and relevant community, social and health resources, and government services and systems.
  • Knowledge of low barrier resources, harm reduction model, adolescent development, alcohol and drug use issues, mental health issues, sexually exploited youth, and street-involved activities
  • Ability to maintain professional boundaries with clients, maintain the highest professional standards of ethics and confidentiality, and apply personal self care principles
  • Ability to deal effectively with conflict situations, maintain calm and tactful composure under a broad range of challenging circumstances, and adjust your approach in changing conditions
  • Ability to work alone or within limited supports in high risk community settings
  • Ability to utilize knowledge of community resources and advocacy skills to assist youth with systems navigation and work collaboratively with youth’s care teams Ability to communicate effectively both verbally and in writing across a range of technologies
  • Ability to respond effectively to conflict situations and aggressive behaviour, and use techniques consistent with trauma informed practice
  • Maintain current knowledge of issues, best practices, and available resources

Professional Certification, License or Registration Requirements:

  • Current First Aid, CPR, Non Violent Intervention Certificates are an asset
  • Mental Health First Aid and Suicide Intervention Training and Food Safe Level 1 are an asset

Additional Requirements:              

  • Successful completion of criminal record check
  • Valid BC driver’s license; Driver’s Abstract is required
  • Access to a vehicle may be required



  • Friendly work environment
  • Flexible working hours
  • Support the local community
  • Rewarding experience



If this describes you, please submit your application to us.


To apply click here:


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.


Work Hours: 35 hours per week

Salary/Pay Grade: 8, Step 1 $1,653.40 gross bi-weekly with a competitive benefits package

Location: Vancouver

Start Date: as soon as possible

Closing Date: until filled


If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #20-20 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.

**if you are an internal candidate, please indicate “Internal Candidate” in the subject line of the email**

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