ABOUT CHILD DEVELOPMENT INSTITUTE
Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,500 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the families and communities in which they live. We provide four streams of service to families in need: early intervention, family violence, healthy child development and specialized mental health services for children and youth with learning disabilities.
Child Development Institute (CDI) is seeking an Associate Director of Clinical Services, to join our dynamic Clinical Services team. This is a tremendous opportunity for a seasoned clinical manager who wants to contribute to making measureable lifelong impact on the mental health and well-being of children, youth and their families.
Under the direction of the Director, Clinical Services, the successful candidate ensures that the conceptualization and delivery of CDI programs and services are consistent with the mission, values, policies, procedures standards and priorities of the organization and provided within assigned resources.
The ideal candidate will engage and inspire assigned and other staff groups towards excellence and professionalism, the Associate Director, would posses a strong clinical background in Children’s Mental Health and passion for transforming the lives of children, youth and their families.
DUTIES & RESPONSIBILITIES
- Accepts and works within the framework of the agency’s stated vision, mission, values and goals
- Participates in developing clinical policies and procedures where needed.
- Provides leadership in risk management in service delivery.
- Assists Clinical Management through Accreditation and continuous quality improvement processes.
- Maintains a current knowledge of relevant clinical theory, models, practices and related research.
- Leads assigned staff using a performance management and development process to encourage staff contribution, including goal setting, feedback and performance development in keeping with agency policy and service standards.
- In collaboration with Human Resources, participates in recruitment, hiring, training, and onboarding of clinical services staff in keeping with agency service standards and in the delivery of quality services to clients.
- Ensures that clinical practices are evidence-informed, meet ethical and professional standards, are family-centred and are congruent with the mission and direction of the agency.
- Ensures that access to service is as seamless and responsive to children, youth and families as possible
- Supports and establish continuous professional development plans for clinical services
- Responds effectively to elevated client concerns and complaints
- Assists with monitoring the volume of service delivered against approved agency standards and anticipates emerging service patterns, issues and needs
- Participates in the improvement of processes, practices and efficiency of service delivery
- Works collaboratively with Clinical Managers to support clinical service coordination and effective operations
- Arranges scheduling and coverage as appropriate for service delivery
- Approves expenditures within procedural requirements and manages assigned financial resources
- Assumes a lead role in the additional management level projects and initiatives as assigned
- Participates in program development planning, research activities and ongoing evaluation of services
- Assists with achieving funding through proposals, partnerships and contracts to achieve our goals
- Assumes a clear community profile of visibility and leadership that well represents the organization
- Performs other assigned duties in the interests of the agency as assigned
MINIMUM QUALIFICATIONS AND SKILLS
- A Master’s level University Degree in a clinical field (Master of Social Work, clinical concentration)
- At least 5+ years of Management experience in the child & youth mental health sector
- Minimum of seven (7) years progressive experience in the child & youth mental health sector
- Registration in good standing with a self-regulating College
- Demonstrated superior knowledge and experience in conducting and supervising evidence-based and evidence informed individual, group and family therapy and experience working with a diverse community
- An awareness and knowledge of current issues in children’s mental health, both challenges and opportunities
- Experience in supervising staff including recruitment, training, evaluation and performance management
- Strong analytical abilities, organizational, problem solving and decision making skills
- Ability to assume responsibility and exercise good judgement in making decisions within the scope of authority of this position.
- Excellent leadership, interpersonal and team building skills
- Strong work ethic, drive and commitment to quality clinical services
- Exceptional communication skills (oral & written)
- Ability to prioritize and meet deadlines in a dynamic environment
- Ability to deal with people sensitively, tactfully, diplomatically and professionally at all times
- Excellent organization, time management and prioritizing skills with the ability to handle complex and varied workload
- High level of computer proficiency
- Sound knowledge of relevant legislation
- Commitment to continuous learning and professional development: supervision, leadership, program development, research (scientist-practitioner model)
- Demonstrated ability to work in a respectful manner with groups from diverse backgrounds and experiences
- Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
- The noise level in the work environment is usually moderate.
- Occasional travel to CDI/program locations.
- Fast-paced work environment with focus on timely, accurate results
- Frequent handling of queries and calls from employees, and managers.
- Flexible work schedule to accommodate job responsibilities, including the requirement to work some evenings
- Occasionally required to work overtime in order to meet deadlines.
We offer a highly competitive total compensation package that includes Group benefits after 30 days. Salary is under review and is subject to skills, abilities and qualifications.
Thank you in advance for your interest. However, due to the volume of resumes received, only those candidates selected for interviews will be contacted.
Diversity and Inclusion:
Child Development Institute is an Equal Opportunity Employer. We value inclusivity & diversity in the workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to,
- First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
- members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
- persons with visible and/or invisible (physical and/or mental) disabilities; and
- persons of marginalized sexual orientations, gender identities, and gender expressions.
We recognize that many of these identities intersect and that therefore, equity, diversity and inclusion can be complex. We value the contributions that each person brings, and are committed to ensuring full and equal participation for all in our community.
Child Development Institute is committed to creating an accessible and inclusive organization. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Child Development Institute will provide accommodations throughout the recruitment & selection process to applicants with disabilities. During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.
All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check.