The Inner-City Women's Initiatives Society (ICWIS) is a small grassroots non-profit community-based agency that provides services to women in Vancouver's Downtown Eastside. We use a harm reduction philosophy with a client-centered approach and a continuum of care model working in partnership with other health care and community services to improve the quality of life for vulnerable women.
Inner-City Women's Initiatives Society exists to address and reduce the social determinants of health to vulnerable women who live in and/or access services in Vancouver's Downtown Eastside through advocacy, education, outreach and support services.
Our Guiding Principles
Our program philosophy encompasses the following principles:
• To promote safe and healthy relationships;
• To provide community service that is flexible and nonjudgmental;
• To provide access to support when needed;
• To encourage empowerment rather than dependency.
The Health Promotion Case Manager, working within a harm reduction and trauma-informed model of care, will use an intensive case management model to work collaboratively with clients to decrease vulnerability and risk for acquiring HIV while increasing their resiliency and self efficacy through the development of a personalized resiliency plan. The Case Manager will work with vulnerable women who have additional risk factors such as recent diagnosis/treatment of sexually transmitted infection(s), being part of a serodiscordant couple, participating in the sex trade; experiencing mental health and/or substance use issues; homelessness or inadequate housing. Over a period of time the Case Manager conducts an intake, uses a standardized risk assessment process to address health status, financial/legal issues, housing status, transportation, social support, nutritional health and mental health/addictions, and develops a personalized resiliency plan. This position reports to the Health Promotion and Community Case Management Director.
• Based on trauma-informed care, cultural sensitivity, and a client-centered approach conducts an intake assessment based on referral criteria and client needs/risk;
• Create safe and trusting relationships with self-identified women;
• One-to-one case management and support;
• Provides support on an outreach basis;
• Facilitates referrals and linkages to social supports and clinical teams and liaises; with service providers to ensure client access to services;
• Provides transition and discharge planning for clients;
• Professional documentation;
• Reports qualitative and quantitative statistics related to the program;
• Participates in professional development opportunities as required;
• Complies with agency policies and procedures;
• Consults with the Supervisor on client and program issues and directions;
• Performs other related duties as required;
• A valid BC Drivers Licence is required.
Education and Experience:
• Completion of a Bachelor's degree in a related discipline;
• Two years case management/client support experience in a community setting;
• Direct experience working with vulnerable women;
• Direct experience in working with risk factors related to sexual health, mental health, substance use problems and/or homelessness or inadequate housing;
• Direct experience in harm reduction and health promotion work;
• Knowledge of issues related to vulnerable women and women in survival sex trade;
• High degree of familiarity with government systems and community resources;
• As an equivalent degree, Inner-City Women's Initiative Society will accept a combination of education, training and experience.
Skills and Abilities:
• Ability to communicate effectively, both verbally and in writing;
• Ability to analyze and resolve problems;
• Ability to work independently and in cooperation with others;
• Ability to be self-directed and flexible;
• Ability to plan, organize, and prioritize;
• Ability to work in a fast paced work environment;
• Sensitivity in working with marginalized and vulnerable populations.
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