Job Posting 63675

Norwood Child and Family Resource Centre
Edmonton area, 9516-114 Avenue
closing today (Mon, 3 Aug)
full time  •  The starting hourly range is $20.36-$22.91/hr ($37,055-$41,696/yr) based on a 35-hour week.

Full Time (35 hours per week)


Are you looking to make a difference in your community?
Join the Norwood team and start making a difference today!

Norwood Child and Family Resource Centre is an Edmonton based non-profit organization that has been supporting children and families since 1963, with a vision of Healthy Children, Healthy Families, Healthy Communities. Our programs and services are designed to strengthen and enrich families with children birth – 6 years old. Early childhood experiences are aimed at fostering optimal child development and healthy parent-child attachment.  Parent education opportunities are created to support building the capacity of families.  Family support services are provided to support families as the child’s first and most important teacher.  Information and referral is a key practice in supporting families to grow and learn within their own communities.  Programs are delivered using a holistic approach to support the social, emotional, intellectual, language, physical and creative needs of children and families in the community.  For more information, visit

Norwood provides the following:

  • Great benefits plan
  • 5 weeks of paid time off per year (1 week at Spring Break, 2 weeks at Christmas and 2 weeks vacation)
  • 12 sick/personal leave days per year
  • Service recognition and employee awards
  • 2 staff fun/appreciation days per year
  • Strong focus on employee wellness and work-life balance
  • Supportive of ongoing professional development
  • A compassionate team environment

The Receptionist provides support for Norwood by answering the phones, greeting visitors, and providing administrative support for staff. As one of the first people that visitors and participants meet at the Agency, the Receptionist models the values of the Agency through a friendly, compassionate and professional manner.

This position requires a flexible work schedule that includes frequent shifts to 6:30 pm.

Norwood staff are guided by the following Team Charter: (SPIRIT)

  • Support – We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.
  • Passion – We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.
  • Integrity – We are honest, trustworthy, transparent, and accountable with each other.
  • Respect – We accept others without judgment and recognize that every individual is a person of value.
  • Inclusivity – We celebrate diversity and welcome people of all abilities, backgrounds, cultures, and perspectives.
  • Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.

Reporting to the Operations Team Lead, the Receptionist is responsible for the following:

  • Answering, screening and forwarding incoming phone calls
  • Greeting visitors and answering basic inquiries about the Agency’s services and programs and/or referring questions to the appropriate staff and/or services in the community
  • Providing administrative support to staff, i.e. faxing, typing minutes, printing and collating documents, booking appointments, laminating, building reference binders, creating promotional materials, etc.
  • Coordinating internal IT Equipment bookings
  • Providing basic troubleshooting and maintenance of office equipment
  • Opening, closing and securing the building as scheduled

The ideal candidate will possess the following qualifications:

  • Certificate in Office Administration or an equivalent program
  • Minimum of  2 years’ experience in a busy reception or office administration environment
  • Advanced level proficiency in Microsoft Office (including Publisher)
  • Excellent interpersonal and communication skills
  • Expertise with accurate data entry and the ability to navigate around databases
  • Valid driver’s license and access to a reliable vehicle
  • Criminal Record Check and Child Welfare Intervention Record Check (findings will be reviewed on a case by case basis)

The following qualifications are considered an asset:

  • Experience working with children and families from diverse cultural and socio-economic backgrounds
  • Experience working with Office 365

The starting hourly range for this role is $20.36-$22.91 per hour ($37,055-$41,696 per year) based on a 35-hour week.

Norwood Child and Family Resource Centre values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTQ2S communities.

Closing Deadline: Until Suitable Candidate is Found

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!