TENANT SUPPORT WORKER
Job ID: 3497
Location: VICTORIA, VANCOUVER ISLAND
TENANT SUPPORT WORKER
The Tenant Support Worker (TSW) is responsible for working with individuals to provide emotional support, develop skills and access resources to increase tenants’ capacity to be successful and satisfied in the living, working, learning and/or social environments of their choice. The TSW provides these services directly, or facilitates and co-ordinates tenants’ access to services available on the site and in the community. The TSW focuses on strengths and capacities of individual tenants receiving services and supports.
This position establishes positive relationships with a diverse tenant population including people who are at risk of homelessness, fleeing abuse, or challenged with medical, mental health or addictions issues. The TSW helps tenants overcome the various challenges that arise when living in a social housing environment. The position facilitates the development of personal support networks by utilizing supports within communities, family members, peer support initiatives, and self-help groups.
Services provided include crisis intervention, providing information and assistance to meet obligations as tenants and facilitate access or follow through with available site and community resources. The Tenant Support Worker encourages the tenants’ use of available social, occupational, spiritual, financial, intellectual, residential, recreational and educational resources to meet their goals, ensuring services are culturally relevant to the individual tenant.
The successful candidate will have the following:
EDUCATION & EXPERIENCE:
Completion of a college diploma or certificate in Community Social Service Worker Program, or Health Care Worker Program or Community Mental Health Worker or other relevant discipline.
Minimum three years’ experience in direct supportive counselling or educational experience with individuals and/or families that face multiple barriers to successful housing.
Or an equivalent combination of education, training, and experience acceptable to the employer.
KNOWLEDGE, SKILLS AND ABILITIES:
Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.
How to Apply:
Please review the attached job description for a complete list of duties, qualifications and competencies. To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.
Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.
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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.
Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted
If you are passionate about what you do and want to use your expertise to engage in a meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers
At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We welcome applications from women, visible minorities, Indigenous Peoples, individuals with disabilities, persons of any sexual orientation or gender identity, and all people committed to meaningful work that makes a difference. If you require accommodations at any point during the application and hiring process, please contact .
We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.
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