Job Posting 63871

Case Navigator
Community Services
Vancouver & Lower Mainland, Maple Ridge
closed 4 days ago (Mon, 10 Aug)
part time - term / contract  •  $21.92/hour

Nature of position:

Foundry Ridge Meadows is a safe and supportive place for youth and young adults between the ages 12-24  living with mental health and/or substance use challenges. We are seeking a Case Navigator to join our integrated team which offers services such as counselling, substance use support, psychiatric assessment, navigation of resources, primary care, family and peer support and opportunities to engage in social & recreational activities. As an integral part of the Foundry team,the Case Navigator will bring work experience with youth and young adults and provide client and family care from a strength based, client led, trauma-informed approach.


In our fast-paced, multidisciplinary team, the Case Navigator will help coordinate the access and continuity of the integrated services offered at Foundry.  The ideal candidate will be comfortable helping youth navigate their treatment recommendations after the Initial Assessment (I/A) has taken place, and communicate the treatment plan effectively with patient and caregiver/family member(s) where appropriate. The goal is to create an efficient and effective approach to the coordination of adolescent care.


Qualifications: (education and experience):

The successful applicant will have a minimum of a 2 year diploma in a related field and experience working with youth ages 12-24 with mental health, sustance use concerns and developmental disabilities.

One (1) year recent, related experience with youth in a mental health or substance use setting, or two (2) years' recent related experience working with clients and families with, or affected by, mental illness and substance use disorders, or an equivalent combination of education, training and experience.


Required skills: 

Key responsibilities would include:

  1. Developed relationship building and communication skills to support young people with formulating goals and treatment plans within the bio-psycho-social treatment model which has been devised by the Psychiatrist.
  2. Familiarity with the Foundry model and community resources to implement supports needed.
  3. Observation and self-evaluation skills to seek

 consultation with the clinical lead and clinical counsellors to determine best fit for needed supports.

  1. Organization and resourcefulness to make initial connections with the client/caregivers about the recommended course of follow up care and facilitating connections to the appropriate care provider/s .
  2. Facilitating communication within the Foundry circle of care; between psychiatry, clinical lead and Foundry team once the youth is connected to services.
  3. Maintains related records by documenting in EMR (InputHealth) steps taken and consultation with and between team members.
  4. Contributing member of the integrated care team with participation in weekly case consultation rounds, research, quality improvement, and program planning and development relevant to the needs of youth.


Additionally have the desire and ability to update knowledge and skills through technology-based opportunities, courses, workshops and conferences. Excellent verbal and written communication skills. Must have the ability to engage and interact with young people appropriately and openly given our diverse youth population. Ability to demonstrate flexibility and adaptability in a moving and innovative work place.


This position requires use of personal vehicle. 

This position requires Union membership.


Shift/Schedule/Hours per week: This position has a fixed part-time schedule based on 15 hours per week. Wednesday through Friday mornings and afternoons for a temporary period August 2020 to March 31st 2021.

Expected Start Date: Aug 2020

Wage/Salary: starting at $21.92/hour

Grid Level: 11

Application Deadline: August 10, 2020

Submit Applications:


In your cover letter please indicate where you head about this job posting. Successful applicant will be informed and accepting of cultural diversity, and have the ability to work and support all people with dignity and respect. This position is open to all genders. 



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