Job Posting 63886

Administrative Assistant
Child Development Institute
Toronto Metro area, Toronto
closed 9 days ago (Wed, 5 Aug)
casual / on-call


Child Development Institute (CDI) is a leading children’s mental health agency in the City of Toronto offering a range of services to approximately 3,500 children ages 0‐12, youth ages 13-18 and their families each year. Our mission is to promote and support the healthy development of children and to strengthen the families and communities in which they live. We provide four streams of service to families in need: early intervention, family violence, healthy child development and specialized mental health services for children and youth with learning disabilities.



Child Development Institute (CDI) is seeking a Receptionist, to join the SNAP East Clinical team on a casual basis.  The successful candidate should possess a welcoming personality, approachable, courteous, pleasant and committed to making every interaction a positive one.  Under the direction of the Manager, Facilities and Administration, the role of Receptionist will be responsible for running the main reception desk ensuring that the needs of clients, volunteers, students and/or staff are met in the most efficient, helpful and customer-friendly manner.   



  • Greets clients, volunteers and staff in a friendly and warmly manner
  • Administer clinical files by filing incoming documents, scanning and retrieving documents
  • Directs clients, volunteers and staff appropriately
  • Responds to inquiries regarding the program or redirects to appropriate team member
  • Ensures that all incoming clients, volunteers and staff use the Sign-In Register
  • Prepares information program packages as requested by Clinical Supervisor
  • Photocopies as required
  • Adheres to agency policies, procedures and practices
  • Performs other duties as assigned


  • Strong customer service capability with experience in developing and maintaining positive relations with internal and external contacts
  • Experience of working within a trauma informed perspective
  • Effective communication skills are necessary to deal with clients, volunteers, students, staff and/or management
  • Must have the ability to work with minimum supervision.
  • Demonstrated ability to work in a respectful and aware manner with groups from diverse background and experiences 


  • Required to work on the following days:

Monday and Tuesday 12pm-5pm

Wednesday and Thursday 9am-2pm


Thank you in advance for your interest. However, due to the volume of resumes received, only those candidates selected for interviews will be contacted.


Child Development Institute is an Equal Opportunity Employer.  We value inclusivity & diversity in the workplace.  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Child Development Institute will provide accommodations throughout the recruitment & selection process to applicants with disabilities.  During any stage of the recruitment process, please notify Human Resources of the nature of any accommodation(s) you may require.   Any information received relating to accommodation measures will be addressed confidentially.


All applicants are advised that offers of employment are contingent upon the successful completion of a police records check.

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