Job Posting 64274

Case Manager - Senior Case Management
Canadian Mental Health Association - York Region
York / Durham area, Aurora
closes in 6 days (Wed, 30 Sep)
full time

Posting Date: August 19, 2020
Closing Date: September 2, 2020 

Message about our hiring and operating practices during the COVID-19 pandemic

The Canadian Mental Health York Region and South Simcoe branch (CMHA-YRSS) is continuing to provide much-needed mental health services. As an organization, we are protecting our staff through supporting either working from home, or physical distancing, and other public health directives for essential services staff working on-site. Rest assured that your well-being is our top priority and we have appropriate health and safety measures in place at each stage of the recruiting process and throughout our operations.

Case Manager – Senior Case Management
As we continue to grow our team, we are looking for a Case Manager to join our passionate, dedicated, and “BRAVE” team! If you are a collaborative, innovative individual who is interested in offering intensive case management for seniors aged 65 and older with a serious mental illness and age related issues, then this role is for you! If you are interested in bringing your experience to an innovative, award winning organization that is continuing to grow and expand, please continue to read further.

Closing Date: September 2, 2020

Permanent: Full-time, 35 Hours per Week, Evening Hours and Weekends may be required

Competition #: 2020-047

Comprehensive Health Benefits: Excellent Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days.

Location: In accordance with current public health directives, training will be available both remotely (i.e., via teleconference and videoconferencing technologies) as well as onsite while respecting physical distancing. During the current COVID-19 outbreak, work can be completed primarily from home with equipment provided by CMHA. Once public health directives are lifted, the Case Manager will be working primarily in our Aurora Office (15150 Yonge Street, Aurora, ON L4G 1M2) and will be required to travel within York Region & South Simcoe.

Job Profile:

The Case Manager works in partnership with clients to provide individualized and flexible services to engage, support, and integrate the clients into the community, and facilitate their use of resources and supports to maximize their independence and potential and promote their recovery. Individuals are assisted to identify strengths and needs and develop long term goals, short term objectives to meet these goals, and concrete action steps to achieve the objectives. In addition, the Case Manager participates in individual and systemic advocacy initiatives to improve resource access and availability. The Case Manager may be assigned other duties as required.

The team works towards building partnerships and developing support networks for clients and their care givers. This program will help to increase the supports seniors are already receiving from their current support systems and will assist them to stay in their homes longer and help to increase their quality of life and well-being. Together, a support plan is prepared, addressing areas such as primary healthcare, and access issues for housing and/or income; we assist clients to engage in their local community to reduce their experience of social isolation. Seniors will be provided with service coordination and advocacy.

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.

The Case Manager may be assigned to different programs as required based on need (i.e.: ACTT, Case Management, Senior Case Management etc.)

• A degree or diploma in the health or social services.
• Current Registration with the OCSWSSW
• Degree plus four years or more experience in a community-based organization working with adults with serious mental illness in the community.
• Diploma plus six years or more experience in a community-based organization working with adults with serious mental illness in the community.
• Experience working with individuals experiencing serious mental illness, concurrent disorders and dual diagnosis (developmental disability and/or traumatic brain injury) is preferred
• Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPA requirements
• Ability to apply Recovery principles and empowerment oriented philosophies and practices in work with clients
• A second language (French, Cantonese, Farsi, Italian, Korean, Mandarin, Punjabi, Russian, Tamil, Urdu) reflecting the local community is preferred.
• A valid Canadian Full G driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients
• A satisfactory Vulnerable Sector Screening (Police Check)

The statements above are intended to describe the general nature and level of work being performed by an individual assigned to the job. This information is not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job.

This position reports to and is supervised by the Manager, People and Teams and currently supports CMHA’s Geriatric Case Management Program.

Working Conditions:
Office work, community settings, meetings in clients’ home and travel with clients.

In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.

Why work for CMHA York Region?

We are a team committed to our vision of mental health support for all. That means we respect that our clients are the experts in their recovery journey and that our role is to provide support, resources and opportunities based on their hopes and dreams. It means that we foster and encourage an entrepreneurial spirit to create, implement, and sustain innovative, evidence based and transformational impact. We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.

Our team cares for each other. We have our own team values of trust, respect, teamwork and communication. We have been a National Non-Profit Employer of Choice for five consecutive years as well as a recipient of Canada’s Most Admired Corporate Cultures!

To request this posting in an alternate format or to request accommodation in the application process, email 

CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTTQ+, visible minority and immigrant communities to apply. While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!