Job Posting 64514

Advisor, Internal Communications
Scouts Canada
Ottawa area
closes in 41 days (Fri, 30 Oct)
full time

Do you want to be a part of the change you want to see in the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” For more than 100 years, Scouts Canada has brought a world of adventure, outdoor experience, friendship and fun to 17 million Canadian youth and we need passionate people who share our Mission to develop well-rounded youth better prepared for success in the world.

Scouts Canada is seeking an Internal Communicator to join our Communications Department. Reporting to the Director, Communications as the Advisor, Internal Communications, you will play an integral role part of the Scouting Experience team developing and leading Scouts Canada’s annual internal communication strategy targeting members, volunteers, staff and parents.


Do you think you have what it takes to become our next Advisor, Internal Communications? If you answered yes, we want to hear from you!

This position will manages relationships with internal stakeholder to design and implement effective communications aligned with Scouts Canada’s strategic objectives.


Specifically, you will be responsible for:

  • Accountable for leadership, development and implementation of internal communications strategies that engage Scouts Canada’s target audiences: Scouters, youth, parents, volunteers and staff.
  • Supports communications deliverable for Program, Scouter Support, Properties, Governance, Corporate Communications and Human Resources.
  • Works with various teams and the wider Scouting community to create strategic, innovative content that reflects key organizational priorities.
  • Manages local recruitment support to increase Group health and reach member renewal targets.
  • Manages internal communications channels, including digital properties, improving reach and engagement.
  • Responsible for the leadership, management and delivery of agreed outcomes and targets by third party companies and partners. e.g. website development and support.
  • Develops and manages e-communications intended for distribution across Scouts Canada functions;
  • Develops and manages printed material intended for distribution across Scouts Canada functions;
  • Responsible for the implementation of a brand strategy to “bring the brand to life” across the organization including the development of tools such as style guides.
  • Manages the brand centre to support continuous improvement for standardized, integrated and consistent communications for Scouts Canada across the country.
  • Analyses key metrics and data to report on business KPIs and impact and responsible for strategy development for improvements.
  • Accountable for the leadership and management of Translation Services and Translation volunteer network.
  • Responsible for effective partnership and collaboration with the Internal Communications and Translation Network volunteer Functional leadership & networks; relays best practices to team and gives regular updates on volunteer team performance.
  • Working with Director of Organizational Planning and other senior stakeholders, develops and disseminates emergency responses (crisis communications).


  • Leadership style that is engaging, results orientated and motivates others to succeed;
  • Superior writing, editing, and proof-reading skills, in addition to exceptional verbal communications skills;
  • Excellence in organizational management with the ability to develop communication plans, set and achieve strategic objectives and manage high-performance teams – attention to detail a pre-requisite;
  • Excellent interpersonal skills and proven ability to work with all levels of management, staff & outside partners;
  • Excellent networking skills and able to build positive and professional relationships with community leaders, volunteers and members;
  • Initiative, coupled with a drive to produce results and the ability to stay focused on results despite changing conditions;
  • Able to deal effectively with rapid changes; possess a proactive, positive attitude and flexibility working in a fast-paced environment;
  • Good project management skills with the ability to manage multiple projects simultaneously and provide direction to team members;
  • Strong volunteer engagement experience and developed skills – experience working with large volunteer groups in a complex service delivery / production field considered an asset.
  • Ability to develop and execute on complex communications strategies addressing multiple audience segments.

Education, Experience & Skills

  • Bachelor’s degree in Communications or related degree is preferred;
  • Completed post-secondary studies in Media, Communications, Marketing, Journalism, Business and or Fundraising etc.
  • Minimum of four years of experience in a related role;
  • Experience writing, editing and crafting content for the email and web marketing;
  • Demonstrated entrepreneurial work experience preferred;
  • Service Association and Not-for-Profit experience is an asset;
  • Bilingual would be considered an asset.

Working Conditions

  • Works in an office environment (remote work during COVID-19)
  • Irregular hours such as evening and weekend work will be required to achieve objectives and collaborate with volunteers – e.g. occasional weekend meetings and more regular out of office hours calls / meeting
  • Must remain discrete and maintain high levels of confidentiality
  • Must role model values of Scouts Canada including the Child and Youth Safety program.
  • PRC (Police Record Check) and VSS (Vulnerable Sector Check) required
  • Mandatory training requirement

We’ve got you covered:

We offer a comprehensive benefits package that includes a fabulous merchandise discount; an employer-matched retirement plan after one year; extended health, prescription, vision and dental coverage and more.


If this role excites you, we want to hear from you! Please take the time to tell us about yourself in a cover letter — we want to hear your story — your background, your accomplishments, and why this role is a good fit with your future career aspirations. We want to learn about you!


Please submit your application (Cover Letter and Resume) to .


Scouts Canada thanks you for taking the time to consider this position. Please understand that only individuals chosen for an interview will be contacted.


Scouts Canada encourages applications from all qualified candidates and has a great record of accommodating persons with disabilities. Contact Human Resources at 613-224-5134 ex 252 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!