Job Posting 64711

Community Outreach Worker
Alouette Addictions Services Society
Fraser Valley, Maple Ridge
closed yesterday (Thu, 24 Sep)
casual / on-call  •  22.94

Classification:                                   Casual (Temporary)

Hours/Shifts:                                     15 hrs/wk; Monday & Tuesday & possibly additional on call shifts.

                                                          Must be available Days, Evenings & Weekends

Reports to:                                        Outreach Supervisor

Posting Date:                                   September 9, 2020

Closing Date:                                   October 10th or until filled

Start Date:                                          ASAP 

End Date:                                         March 31, 2021 or possible extension, if contract is extended.


Job Summary

The Outreach Worker is a community-based role providing support to individuals who are homeless or at risk of homelessness to access appropriate community supports, including access to income support and housing.


Typical Duties and Responsibilities

  • Build relationships with clients and act as their advocate when needed
  • Connect clients with community services including, but not limited to, housing searches, mental health services, food bank, job search, income assistance, PWD completion, and more
  • Build partnerships with fellow service providers including, but not limited to, RCMP, Fire, MCFD, Mental Health, RMH, Salvation Army, Rain City, Alouette Heights, etc.
  • Build relationships and professional service agreements with landlords, home owners, and supported living services
  • Complete weekly database updated of the BC Housing database
  • Attend staff meetings
  • Ensure all client information is kept confidential and that client files are up to date and complete
  • Promote harm reduction model of care
  • Assist in training or providing direction to volunteers, staff and practicum students;
  • Collaborate and liaise with other professionals and community service organizations as needed;
  • Attend work related in-services and staff meetings as required;
  • Receive and screen referrals from various sources;
  • Monitor and maintain program budget, ensuring spending falls within approved levels;


  • BA or Diploma in Mental Health or Human/ Community Social Services, or the equivalent combination of education, training and experience;
  • Valid First Aid and CPR;
  • Approved Criminal Record Check;
  • Possession of a valid BC class 5 drivers license and use of a personal vehicle during working hours;


Skills & Abilities

  • Ability to assess, plan, organize, implement, evaluate and problem-solve.
  • Demonstrated ability to communicate effectively both verbally and in writing with clients, families, staff and community agency personnel.
  • Demonstrated ability to organize and prioritize workload in a complex environment.
  • Ability to educate and provide consultation to clients, families and healthcare professionals.
  • Ability to make effective referrals, reflecting in-depth knowledge of community resources and strong collaborative skills in working with community health.
  • Proficiency in the use of personal computers, including related word processing and database management software applications.
  • The ability to create trusting relationships with homeless, or at risk of homelessness people, in order to help them gain access to the individual supports they need to improve their lives;
  • Experience in general advocacy including applying for MSD benefits and landlord negotiations;
  • Ability to work as part of a team, maintaining honest, direct and respectful working relationships, as well as being able to work independently
  • Physical ability to carry out the duties of the position.


Please submit resume before closing date by  email .


No phone calls please. Thank you to everyone who applies, but only those short-listed will be contacted.


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