Job Posting 64745

Family Outreach Worker
Norwood Child and Family Resource Centre
Edmonton area, 9516-114 Avenue
closed today (Mon, 21 Sep)
full time - term / contract  •  The hourly range is $25.48 to $28.67/hr ($46,373-$52,179/yr) based on a 35-hour week.

Temporary Full Time (35 hours per week until March 31, 2021)


Are you looking to make a difference in your community?
Join the Norwood team and start making a difference today!

Norwood Child and Family Resource Centre is an Edmonton based non-profit organization that has been supporting children and families since 1963, with a vision of Healthy Children, Healthy Families, Healthy Communities. Our programs and services are designed to strengthen and enrich families with children birth – 6 years old. Early childhood experiences are aimed at fostering optimal child development and healthy parent-child attachment.  Parent education opportunities are created to support building the capacity of families.  Family support services are provided to support families as the child’s first and most important teacher.  Information and referral is a key practice in supporting families to grow and learn within their own communities.  Programs are delivered using a holistic approach to support the social, emotional, intellectual, language, physical and creative needs of children and families in the community.  For more information, visit

Norwood provides the following:

  • Great benefits plan
  • 5 weeks of paid time off per year (1 week at Spring Break, 2 weeks at Christmas and 2 weeks vacation)
  • 12 sick/personal leave days per year
  • Service recognition and employee awards
  • 2 staff fun/appreciation days per year
  • Strong focus on employee wellness and work-life balance
  • Supportive of ongoing professional development
  • A compassionate team environment

The Family Outreach Worker works with children and families to strengthen parent/child relationships and expand the family’s resources.  The Family Outreach Worker provides parents with tools for healthy child development, information and referrals, and builds on the strengths of the families through regular contact inclusive of home, community and office visits.

This position requires a flexible work schedule that includes occasional evenings and weekends as scheduled to meet the needs of families. 

Norwood staff are guided by the following Team Charter: (SPIRIT)

  • Support – We utilize one another’s strengths to take on challenges and opportunities using positive communication, collaboration, and compassion.
  • Passion – We have the energy, attitude, and enthusiasm to be fully committed and engaged in our work with each other.
  • Integrity – We are honest, trustworthy, transparent, and accountable with each other.
  • Respect – We accept others without judgment and recognize that every individual is a person of value.
  • Inclusivity – We celebrate diversity and welcome people of all abilities, backgrounds, cultures, and perspectives.
  • Team – We are all one group working towards improved outcomes for children and families.

If you share our values and support our mission and vision please consider joining our team.

Reporting to the Family Support and Intake Team Lead, the Family Outreach Worker is responsible for the following:

  • In-taking participants into the appropriate internal program and or services within the agency through home and office visits
  • Participating, collaborating and communicating with other program teams and the family to provide information on each child’s strengths and goals
  • Supporting the parent/caregiver as the child’s first and most important teacher and focusing on their strengths and capabilities
  • Maintaining up-to-date knowledge of community resources to provide supportive and information referrals
  • Navigating systems to ensure children and families are connected to appropriate community resources
  • Providing strategies to families that support healthy child development and role modeling for parents related to appropriate play and engagement activities
  • Coaching parents about the importance of Early Childhood Development through role modeling, goal setting, and facilitation of positive parent/child interactions
  • Working alongside families to identify priorities and develop goals and action steps to address those priorities in their individual and family life
  • Supporting capacity building among families to build independence, reduce barriers, self-efficacy, self-advocacy skills, and build linkages with natural support networks

The ideal candidate will possess the following qualifications:

  • Degree or diploma in Human Services or equivalent
  • Experience working with children and families from diverse cultural and socio-economic backgrounds an asset
  • Experience conducting intakes is considered an asset
  • Strong knowledge of child development, parenting skills and working with families
  • Strong knowledge of community resources and ability to make appropriate referrals
  • Strong attention to detail, organizational skills and ability to prioritize multiple requests
  • Proficient in Microsoft office and database systems
  • Current Childcare First Aid certification
  • A valid driver’s license and access to a reliable vehicle
  • Criminal Record Check and Child Welfare Intervention Record Check (findings will be reviewed on a case by case basis)

Norwood Child and Family Resource Centre values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTQ2S communities.

Closing Deadline: Until Suitable Candidate is Found

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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