Job Posting 64887

Program Facilitator, Skills Training
Calgary area, Calgary
closes in 18 days (Sun, 11 Oct)
full time - term / contract  •  To be negotiated depending on experience

Want to do work that makes a difference?

Momentum works to change lives and right now we’re looking for a Program Facilitator to recruit and prepare our Skills Training participants for a career in Trades or Information Technology. If you love to help people develop in-demand skills and are passionate about building the workforce of the future, we want to hear from you. Check out our mission, vision and values on our website ( and read about how we work with our participants to move out of poverty and make a difference in our community.


The Organization:

Momentum is an award winning and nationally recognized community economic development (CED) organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, and small business development as tools to empower people as they exit poverty.


We’re an employer of choice and were selected as one of Alberta’s Top 70 Employers. We’re professional and diverse so you’ll find a range of people and backgrounds working here, anywhere from an MBA to a Social Worker, and everything in between. We’re serious about our work but we love to celebrate and have fun along the way. We have high standards within a supportive setting that allows us to achieve a lot and have meaningful impact in the community. We’re good corporate citizens with sustainability being one of our values and take care to reduce our environmental footprint.


Momentum staff work cooperatively with others, demonstrate flexibility in organizing work, have strong communication skills, and demonstrate thoughtfulness in decision making. As a learning organization, Momentum staff are expected to continuously develop professionally and personally. Staff are non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community.


If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.


What You Will Do:

Momentum works to change lives. Momentum programs are geared towards individuals with barriers to provide them with the opportunity to achieve self-sufficiency by teaching practical skills based on adult education principles. Our Skills Training programming helps people living on low incomes increase their ability to secure and maintain good jobs.


As the Skills Training Program Facilitator, you will be responsible for the intake and assessment of applicants, and the coordination of upgrading phases of our Trades and Technology training programs. Duties also include classroom facilitation and participant support throughout the length of programs. This position is responsible to meet the outcomes as specified by the program logic model and funder contract. The Program Facilitator will also support ongoing projects as determined by the needs of the Skills Training Department. To be successful in this role, you will need to be outcomes focused, organized, a multi-tasker, a compassionate listener, and a great people person. 


The Role:

  • This role is full time (37.5 hours per week) for a one-year term.
  • The program facilitator job description is shared between two program facilitators in the skills department.
  • The job description will be used for both positions with an additional role expectation that is unique for each position.
  • Each program facilitator will lead alternate program/streams during the year.

  Key Areas of Responsibility:

  • Intake and Assessment
  • Program Management
  • Participant Support
  • Organizational and Community Engagement/Outreach
  • Administration & Reporting


Primary Relationships:

  • Skills Training Manager – Supervisor
  • Skills Training Coordinator
  • Employment Facilitators
  • Program Facilitators
  • Skills Team
  • Skills Training Program Participants
  • SAIT Staff and Instructors
  • Bow Valley College (BVC) Staff and Instructors
  • Contracted Instructors


Major Responsibilities:


Intake and Assessment

  • Develop marketing materials in collaboration with the Marketing & Communications team.
  • Implement and monitor marketing activities for each Trades Training and Technology training stream, with support from the Program Assistant.
  • Deliver presentations about the program in the community and to Momentum staff and classes.
  • Attend community events and career fairs as an opportunity to market the program.
  • Schedule and conduct program information and orientations/test sessions.
  • Manage the interview and selection process as per Momentum and funder guidelines.
  • Engage & select suitable candidates for the program, engaging the Trades Coordinator and Employment Facilitator in the process.
  • Ensure unaccepted candidates are referred to other more appropriate interventions.
  • Ensure the funding application and funding processes are clearly understood by the participant.
  • Facilitate and deliver the first day orientation of the program.


Program Management & Reporting

  • Ensure upgrading component is organized and delivered with high quality and meets the needs of the participants.
  • Review and recommend program changes, if necessary, based upon evaluation and trend analysis.
  • Ensure class schedule is prepared: arrange for guest speakers and workshops (and support the scheduling of special events (graduation, recreation, etc.).
  • Establish and maintain strong working relationships with participants and instructors throughout the program.
  • Support instructors’ day-to-day concerns. Maintain informal and formal communication with instructors and participants to stay aware of participants’ progress.
  • Enforce participants’ attendance, participation, and other program policies.
  • Monitor student and instructor activity firsthand by attending classes, etc.
  • Facilitate workshops as needed.
  • Attend all class presentations and events.
  • Ensure Trades and Technology training program policies and procedures are in alignment with Momentum and funder’s policy and procedures.
  • Liaise with Government staff on an as needed basis.
  • Contribute to quarterly reporting for Trades and Technology training programs.
  • Implement evaluation and feedback during upgrading.
  • Ensure program data (electronic in Mobius and paper) meets organizational and government expectations.
  • Ensure program data entry and management (including in TEA) is maintained.


Participant Support

  • Support participants’ day-to-day concerns, particularly concerning funding, financial issues, transportation, attendance, etc.
  • Make appropriate referrals as required and follow up regarding outcomes.
  • Maintain familiarity with the scope and variety of services and programs available to support participants.
  • Inform the Skills Coordinator of any participant financial or disciplinary issues.
  • Arrange for tutoring/mentoring for program participants.




Organizational and Community Involvement

  • Attend team meetings, Momentum staff meetings, community meetings and events.
  • Participate in organizational activities – Committees, monthly chores, reception cover off, etc.
  • Maintain an awareness of issues in the broader community/economy affecting participants and the work of the program.
  • Develop and maintain relationships with referring agencies.


Who You Are:


Must Have Qualities

  • You have a Post-secondary degree, complemented by other training or experience in career development, or community economic development
  • You have a minimum of 3 years working experience
  • You genuinely like people and have respect for others
  • You are warm and approachable, and people feel safe opening up to you.
  • You show grace under fire
  • You are compassionate and thrive on helping others
  • You can step back from a difficult situation and put yourself in the other person’s shoes
  • You have an agile mindset
  • You are friendly and outgoing and great at forming relationships with people different from you.
  • You have strong organizational and coordination skills
  • You have experience working with multi-cultural and/or highly barriered individuals
  • You are creative and show initiative. You are also flexible regarding work schedule
  • You have excellent interpersonal and communication skills, including presentation skills
  • You have good decision making and analytical skills and are result-oriented
  • You can see the big picture but also the smaller steps needed to execute plans.
  • You are able to work well independently and within a team setting
  • You are comfortable using a computer and work automation technologies like MS Office Suite, SharePoint and Outlook
  • You have program management experience, including evaluation and reporting experience.


Nice to Have Qualities

  • Experienced in group facilitation
  • Experience working with volunteers an asset
  • Strong knowledge of trades and the apprenticeship system, an asset
  • Understanding of the trades and Calgary labour market an asset
  • Knowledge of CED an asset
  • Relevant experience in the non-profit sector an asset

To apply:


Please forward resume with covering letter via e-mail to .


Applicants must state competition number in subject line of email, and salary expectations in their cover letter.


Attention: Hiring Committee


Competition Number: MOM0901


Closing Date: Until suitable candidate is found


Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.


To see why Momentum is a great place to work and what we have to offer visit

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!