The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization that is intelligent in its response to community issues and intentional about our respectful treatment of each other. We have a strong focus on Trauma Informed Care for the communities we support, as well as our staff teams. The Family Centre strives to hire a diverse team of employees, reflecting the diverse communities we support.
The Family Centre exists to support families and children to help them flourish and to help people engage with one another in order to promote healthy, safe, and economically viable communities.
Healthy families in healthy communities.
Family Connector Position:
The Family Centre is looking for a motivated individual who is interested in challenging, fast-paced, frontline social work. The Family Connector (FC) provides in-home and community-based support to marginalized children and families who have Children’s Services involvement. This includes a significant proportion of First Nations, Metis and Inuit families, as well as, Refugee and first-generation Canadian families that have experienced the impacts of trauma and multigenerational abuse and neglect. Family Connectors build therapeutic relationships with parents through the use of basic counselling skills and a trauma informed care approach; thereby increasing capacity and executive functioning. Families are then better equipped to problem solve and safety plan without the need for intervention. The Family Connector engages with, and maintains relationships with, natural and community supports. This includes identifying, strengthening, and reconnecting family, kin, and friends in an effort to create a plan that addresses long term support for the wellbeing, reunification and safety of the children. FCs are ultimately responsible for the coordination, initiation and mobilization of internal and external resources required to meet the service plan objective as determined with Children’s Services and the families we work with.
- Degree in Human Services Field, with related experience
- When eligible, application to and maintenance of membership in a professional organization
- A minimum of 3 years’ experience working with families
- Experience working with Child & Family Services and CSD beneficial
- Experience working with families from diverse cultures, including indigenous families
- Understanding of indigenous ways of knowing, doing, and being
- Requires knowledge, skills, and abilities to work with people affected by trauma
- Requires knowledge of and competence in delivering trauma informed care
- Understanding of community development approaches
- Understanding of the Child, Youth, and Families Enhancement Act
- Proficient oral and written communication skills
- Case management and facilitation skills
- ASIST Suicide Intervention Training and First Aid-Level C CPR, required within 3 months of start date
- Police Information Check and Vulnerable Sectors Check completed within the last 6 months, applied for prior to position start date
- Child Welfare Intervention Record Check completed within the last 6 months, applied for prior to position start date
- Valid class 5 driver’s licence, reliable vehicle for daily use and liability insurance, as well as a 5 year driver abstract
- Strong interpersonal skills to help establish good working relationships with clients and colleagues
- Ability to establish clear boundaries and be sensitive to the individual needs of each family
- Ability to work in a team environment
- Ability to problem solve with a non-confrontational approach
- Reliable and flexible availability, including some evenings and weekends
- Excellent organizational skills and detail oriented
- Ability to respond to crisis situations in a calm manner
- Support families and youth who have Children’s Services involvement. The support is ideally directed to support all the areas of the medicine wheel: physical, mental, emotional, and spiritual wellbeing
- Initiate service providers meetings with involved professionals to plan, review or process necessary information
- Intentionally build relationships with Child Services partners that will lead to effective collaboration for the betterment of the family
- Assess ongoing risk for children and families receiving services as per the Child Youth and Family Enhancement Act (CYFEA)
- Support Indigenous children and parents to connect with their culture and follow protocol when participating in ceremony with them
- Use a Trauma Informed Care approach to support families in exploring and understanding how what happened to them affects them now – using the Adverse Childhood Experiences questionnaire and Resilience measure as guides
- Responsible for the coordination and facilitation of family support network meetings
- Support the reunification of children to their parents, families, culture and community
- Clear inclusion of the voice of the family in monthly reporting and contact notes
- Completion of formal documentation and ensuring file standards are met
- Attend staff meetings, service team meetings, trainings and supervision meetings as required
- Work within a flexible schedule which includes evening and weekend work regularly
- Provide on-call support to families 24/7 on a rotational basis
What to Expect
- Training – comprehensive onboarding/orientation process which includes service specific training, and agency wide core training.
- Feedback – a strong supervision model that provides regular formal and informal opportunities for feedback
- Performance coaching – formal and informal coaching regarding the development of personal and professional growth and development.
The Family Centre is committed to employee wellbeing and development. The comprehensive compensation package offered to employees reflects those values and is competitive within the marketplace.
- $47,210 to $61,417 annually
- On-call compensation
- Manulife Health Benefit Plan
- 3 weeks’ vacation
- RRSP matching
- Ongoing paid training
- Mileage compensation
“The greatest joy as a Family Connector is building relationships with families and watching them succeed in their journey while supporting families and children to help them reach their fullest potential.”
- Michael (Family Connector)