Job Posting 65435

Settlement Assistant
Cowichan Intercultural Society
Vancouver Island & Coastal areas, Duncan
closing tomorrow (Fri, 23 Oct)
part time  •  $19.00 - $21.00/hour

Settlement Assistant - External Posting

The Cowichan Intercultural Society is a Canadian registered charitable organization that has been operating in the Cowichan Valley Region since 1981.

The Cowichan Intercultural Society provides services and support to newcomers to Canada settling in the Cowichan Valley, and activities to create a more welcoming and inclusive community.

The Settlement Assistant will support the Settlement team to assist and support newcomers in their settlement and adaptation to life in Canada.


The ideal candidate will have:

  • Post-secondary education or a combination of education, training and experience
  • strong technology skills in email, word, excel and databases
  • fluency in at least one language other than English
  • excellent interpersonal skills, as well as verbal and written communication skills
  • organizational, time management, and leadership skills
  • assessment and problem-solving skills
  • demonstrated success in relationship-building
  • ability to share our vision and mission and engage others in support of newcomers to the region.

This position is 20 hours per week. The hourly wage is $19.00 - $21.00 per hour and includes holiday pay and sick leave. The successful candidate must provide a criminal record check.  This position will start as soon possible.

Covid prevention measures are in place to ensure a safe workplace. This role could have some remote components but is expected to be in-person.

We thank all applicants; however, only those shortlisted will be contacted for an interview.


October 23rd, 2020  at 4:00 pm. Interested candidates should provide resume and cover letter in PDF format to: Carolina Martino, Director the Operations at



Job Description – Settlement Assistant


Direct Client Service – Estimated time 50%

  • Assist with information and orientation about the community and/or Canada to clients, and conduct the Needs and Assets Assessment and referral services (NAARS)
  • provide direct settlement support and guidance to clients, particularly for income assistance support
  • develop and expand the Settlement plan for newcomers, including vulnerable clients
  • assist clients with transportation needs, including tracking and distributing bus passes
  • assist clients with necessary forms


Assist in meeting contract criteria & supporting Settlement Team – Estimated time 40%

  • Work with the Settlement Coordinators, Community Connections Coordinators and the Finance Coordinator to meet or exceed targets
  • assist in developing communications materials and tools to effectively support the Settlement and Integration Program
  • assist in integration and cross promotions of Settlement and Integration Program
  • complete reports in a timely manner
  • conduct reception/support duties as needed
  • schedule Settlement meetings, including preparing agendas and taking minutes
  • be responsible for circulating the minutes in a timely manner, including highlighting action items for team members
  • assist in the overall evaluation and monitoring of the program success
  • coordinate volunteers supporting Settlement activities in collaboration with Volunteer Coordinator
  • prepare and maintain the settlement activity calendar up to date


Other Responsibilities – 10%

  • File & information management
  • participate in staff meetings and Settlement meetings
  • cover case load of other Settlement staff as needed (ex. holiday coverage)
  • represent Settlement team as a “Frontline worker” at community tables


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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