Job Posting 65467

Operations Assistant
Centre for Independent Living Toronto
Toronto Metro area, office on Bloor at Sherbourne; work from home to begin
closed 7 days ago (Mon, 19 Oct)
full time

Centre for Independent Living, known as CILT, is a consumer-controlled, community-based resource organization. We help people with disabilities learn Independent Living skills and integrate into the community. 

CILT operates on the philosophy of the Independent Living movement which was developed in response to traditional rehabilitation services models. CILT's aim is to develop and implement dignified social services that empower individuals rather than create dependencies. We encourage people with disabilities to take control of their own lives by exercising their right to examine options, make choices, take risks and even make mistakes. 

CILT has a full-time employment opportunity for an Operations Assistant to provide customer service to consumers and the public by phonee-mail and in person (when we return to our office). You also play a key role in administering CILT’s PSW training fund and the collecting of organizational statisticsWe are a small but mighty three-person Operations Team where excellent interpersonal skillsstrong customer service ethic, keen attention to detail, and willingness to pitch in to get things done are keys to success.   

Principal Accountabilities: 


  • Triage or respond to inquiries from consumers and the public  
  • Ensure a professional atmosphere and smooth flow of visitor traffic at reception 
  • Provide operations support to CILT departments such as intake and delivery of mail and faxes 

PSW training fund 

  • Work with HR/Operations Manager, Executive Director and Committee to administer PSW training fund 
  • Administer annual program cycle of outreach, application processingdistribution of funds and reporting 
  • Administer PSW training email and liaise with participating agencies 
  • Administer PSW training database 

Administrative and Operations accountabilities 

  • Update CILT’s website through Word Press 
  • Compile monthly organizational statistics 
  • Assist with CILT’s annual audit and Annual General Meeting 
  • Member of staff social committee 
  • Oversee the day-to-day maintenance of the kitchen 
  • Provide office, event and project support as reasonably assigned 

Knowledge and Skills: 

  • Experience in an administrative role 
  • Strong customer service focus  
  • Excellent interpersonal and communication skills 
  • High degree of flexibility and ability in terms of task assignments 
  • Positive and proactive; able to trouble shoot and propose solutions 
  • Demonstrated integrity and mature judgment 
  • Keen attention to detail and strong organizational skills 
  • Proficient in MOffice Suite, especially Excel (knowledge of Access is an asset); ability to adapt to new technology 
  • Able to work well independently and collaboratively with other staff 
  • Lived experience or a deep understanding of the IL philosophy and/or service navigation (a strong asset)

CILT is an equal opportunity employer and encourages applications from people with lived experience with disabilities. 

CILT is committed to providing accommodations in our hiring process for people with disabilities. If you require an accommodation, please inform us in advance and we will work with you to meet your needs. 

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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