Organization: Kids Help Phone
Title: Development Officer, Community Partnerships, Western Region
Position: Full Time, Contract (1 year maternity leave coverage)
Reports to: Director, Western Community Partnerships
Location: Vancouver, BC
Is this you?
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technology-driven world?
The scope of this position includes management of assigned key relationships with corporate partners, community groups and volunteers. To be successful, it requires exercising creativity, initiative, and sound judgment to advance Kids Help Phone’s cause and increase effectiveness and results in the portfolio.
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. If you are a person with the drive and passion to be a member of Kids Help Phone’s Campaign team, this could be for you. We need a team who is willing to lead change, and help fuel the journey. All team members will have a desire to make a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…
The Development Officer is responsible for corporate and community based fundraising - planning and implementation of national and community fundraising events, independent fundraising events, employee engagement, cause marketing and corporate donations. Our successful candidate will be a strong relationship builder.
What you’ll do
- Identify opportunities and prospects for revenue potential
- Develop and manage an assigned pipeline of corporate prospects and donors as well as community based fundraisers to support agreed upon solicitation targets.
- Manage portfolio of Kids Help Phone events (national spring event and community based events – Homes for the Holidays)
- Serve as a spokesperson and/or confirm appropriate spokespeople for events/ corporate presentations.
- Implement the community fundraising plan that meets the objectives of expanding existing event revenue sources. The plan includes the stewardship and management of the Kids Help Phone’s national peer to peer campaign in the Spring, and a variety of Kids Help Phone volunteer- and/or organization-led events such as Homes for the Holidays, as well as community and corporate fundraising events.
- Manage community-based Independent Fundraising Events by liaising with fundraisers to access tools and resources. Also, it is critical to ensure proper processes and guidelines are followed
- Implement appropriate recognition and ongoing stewardship of donors and fundraisers
- Recruit and supervise community volunteers - (committee and episodic for events. Work with National Volunteer Program lead to ensure proper onboarding and training are completed for all volunteers
- Work directly with the Administrator/Coordinator to ensure sufficient volunteer support for each event and appropriate stewardship following the event.
- Work with Director to ensure that fundraising and media materials are available for the promotion of all community based fundraising initiatives
- Support the national partnership portfolio by activating and stewarding local employees. Examples: Implement national initiatives locally; partner locally to create fundraising activities, and increase revenue to generate awareness/visibility for Kids Help Phone
- Identify and secure a portfolio of new corporate partners and donors to fundraise through corporate philanthropy, independent fundraising events, promotions, workplace giving, sponsorships, employee engagement, cause marketing and gifts in kind
- Work with corporate partners to identify leadership and other volunteers to support community events and fundraising.
- Coach, support and guide community volunteers and partners in all planning, fundraising initiatives and opportunities
- Ensure all community facing and fundraising activities are entered into the Raiser’s Edge database in a timely manner
- Ensure all local filing, licensing and registration procedures are completed for all local fundraising.
- Work with administrative team members to follow all cash management, receipting and accounting procedures
- Manage expense budgets for assigned projects
Revenue Development & Planning
- In collaboration with the Director and team members, participate in the development of annual and long-term community fundraising, event, corporate development plans, including an annual budget for these revenue streams in the context of organizational objectives.
- Identify opportunities for revenue potential and pipeline development within the community fundraising strategy.
What You'll Need
- Post-secondary education or equivalent combination of education and relevant work experience
- Minimum of three years’ experience in corporate and community fundraising
- Experience working with community based volunteers to organize events & fundraising initiatives
- Exercise a high level of discretion, diplomacy and independent judgement in handling confidential matters and interacting with senior employees, donors and volunteers
- High proficiency with Microsoft Outlook, Word, Excel, PowerPoint and Raiser’s Edge
- Possess an acceptable "Vulnerable Sector Screening Check" prior to starting employment
You’ll already have the following:
- Problem solving - identifies and resolves problems in a timely manner, gathers and analyzes information skillfully
- Interpersonal skills - remains open to others' ideas; personable
- Oral communication - speaks clearly and persuasively in positive or negative situations
- Written communication – writes clearly and persuasively in positive or negative situations
- Planning/organizing - prioritizes and plans work activities and uses time efficiently.
- Quality control - demonstrates accuracy, thoroughness, and monitors own work to ensure quality
- Adaptability - adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
- Dependability - is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
- Safety and security - observes procedures and uses equipment and materials properly
- Autonomy – is able to work independently and with minimal supervision
- High standards of professionalism - recognizes the stakeholder relations aspect of the position, ensuring confidentiality.
Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French. They have been pioneers in virtual care and e-health solutions for young people in Canada for over 30 years.
Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health.
Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.
Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?
History in the making!
Does this sound like a journey you want to be a part of?
Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled:* lastname_firstname_Development Officer, Community Partnerships - Western Region *
For more information about Kids Help Phone, please visit our website at http://org.kidshelpphone.ca
The position will be posted until October 30, 2020.
Accredited member, Imagine Canada Standards Program.
Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.