Job Posting 65563

DIRECTIONS Youth Support Worker -Afterhours Addiction Response Program
Family Services of Greater Vancouver
Vancouver & Lower Mainland, Vancouver
closes in 7 days (Thu, 29 Oct)
casual / on-call  •  $19.22 per hour

JOB OPPORTUNITY: Youth Support Worker -Afterhours Addiction Response


Youth Support Worker – Afterhours Addiction Response Program Competition # 54-20




Directions Youth Services is a collection of services and locations supporting vulnerable youth. This includes a 24-hour drop-in centre, outreach teams, pre-employment programs, two safe houses, and a youth detox centre. The trauma-informed and client centred philosophy creates safety for youth to access a full spectrum of supports including primary care, mental health and substance use resources.


Directions is a division of Family Services of Greater Vancouver (FSGV), which for 90 years has provided trauma counselling and essential resources for children, families and individuals facing life’s challenges.



This is an entry level ON CALL position to provide initial reception/intake to the Centre, determining eligibility for youth wishing to enter the Centre. The Afterhours Program operates between the hours of midnight to 8:00 AM – seven days a week, and between 08:00 AM to 4:00PM on Saturday and Sunday. This position works to promote safer & healthier alternatives, and where possible, to assist in their transition from the street to residences and providing referral information where possible to ineligible clients, the position will consist of working with a variety of at risk and homeless youth struggling with addiction including those with intellectual, emotional/social challenges, dual diagnosis and sexual abuse victims.

This position reports to the Afterhours supervisor and/or Manager of Directions Youth Services Centre



  • Assessment and screening of all youth requesting access to the centre
  • Establish rapport with youth in the centre to collaborate with youth identifying individual needs and provide support, encouragement and information on community resources, alcohol and drug information, and advocacy for clients by making referral calls, as required.
  • Monitors youth in centre 24 hours per day, ensuring the safety and comfort of clients, by observing client behavior, document and informing supervisor as required.
  • Monitors the overall safety of the centre through enforcing centre guidelines by observation to detect inappropriate behavior, drug use, and contraband by performing perimeter walks.
  • Participates in the management of emergency situations by initiating first aid, calling emergency medical services, and /or police and defusing situations.
  • Responsive to inter-program integrated case management plans, other service agencies and health care professionals in the implementation and revision of client service plans/ terms of service or service restrictions.
  • Ensures maintenance of the facility and care of clients by performing cleaning in centre, outdoor clean up, minor repairs, preparation of meals, and or snacks for clients.
  • Performs clerical duties as required such as answering phones, filing, sorting, and indexing.
  • Maintains daily client logs, notes, documents, forms, reports, completes/enters daily statistical information.
  • Participates in training practicum students and trainees in a job shadow model.
  • Assist youth in accessing community support by advocating, escorting, and transporting clients to outside referral locations as appropriate.



Education and training:

  • 6 months post-secondary education/certificate in related field
  • Current First Aid Certificate and Non-Violent Crisis Intervention Training an asset


  • Minimum 6 months experience working with youth, preferably in support of youth who have alcohol /drug misuse issues.
  • A combination of education and experience may be considered



Directions Youth Services offers purposeful careers, serving the most vulnerable members of our community. This role offers you the opportunity to make a positive impact in our community.


We support career development and training for staff to reach their potential, and offer mentorship and professional advancement in a supportive environment. We recognize the importance of work-life balance, wellness and a safe, inclusive and welcoming workplace that values diversity and respect for all.


Salary/Pay Grade: 5, Step 1 - $19.22 per hour (plus an additional 4% of vacation pay) 

Start Date: ASAP

Location: 1138 Burrard St Vancouver BC



If this describes you, please submit your application to us by clicking the "Apply for this Position" button below in this link:


Only short listed candidates will be contacted for interviews. Thank you for your interest.


FSGV is committed to the principles of diversity. We encourage applications from qualified people of all genders expressions and identities, sexual orientations, visible minorities, Indigenous persons and persons with disabilities.


Post End Date: Open until filled


If you require a disability-related accommodation in order to participate in the recruitment process, please email your resume and cover letter (indicating the competition number #54-20 in email subject line) outlining your interest and relevant experience to your contact information to for follow-up.

**if you are an internal candidate, please indicate “Internal Candidate” in the subject line of the email**

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