Job Posting 65572

Enhanced Settlement Workers in Schools (ESWIS) Coordinator
Edmonton Mennonite Centre for Newcomers
Edmonton area
closes in 4 days (Mon, 2 Nov)
full time  •  $60,000-$65,000


Position:                    Enhanced Settlement Workers in Schools (ESWIS) Coordinator

Reports to:                Sr. Manager, Families and Wellbeing

Program:                    Enhanced Settlement Workers in Schools

Department:              Families and Wellbeing


Working at EMCN


We see a future where many citizens walk with newcomers to bridge their transition into the community. To achieve this vision, we will serve as a key catalyst and leading collaborator in positively shaping the attitudes, behaviours and practices of organizations and individuals to value the diversity that newcomers bring to the community.


EMCN has been supporting newcomers of all ages and families, including refugees, skilled immigrants, refugee claimants, and citizens since 1981. In a year, we serve newcomers from more than 100 countries of origin, and offer services in over 30 languages.


At EMCN, our goal is to create a society which is based on the dignity of every human being through projecting our values of Social Justice, Diversity, Compassion and Responsibility.  EMCN strives to offer strengths-based, team-based and client-centered holistic practices as we collaborate with newcomers to achieve their goals and to enhance quality of life for newcomers and all Canadians.



Context of work:

The Families and Wellbeing team uses a diverse toolbox of supports to serve newcomers facing complex challenges. This includes therapeutic counselling, systems navigation, multicultural brokering, social work, complex settlement, individual, family and group-based programming. Within this umbrella, the ESWIS Coordinator will be a key support to the ESWIS team and a close collaborator with the Complex Case and Therapist teams.


The ESWIS program supports the 5% of newcomer children, youth and families who are considered vulnerable, at risk, or high risk due to extreme poverty, social isolation, poor mental health or family instability which severely puts their integration goals in jeopardy. Through individual or family consultations in settings convenient to the clients, ESWIS staff engage the newcomer and their team of support develop a plan that may include accessing practical supports, family counselling, immediate crisis support, group-based supports, in-school support for children and skill building. The ESWIS Coordinator oversees the ESWIS team and program, providing direct supervision to team members, and working closely with the Senior Manager, Families and Wellbeing, to ensure program activities achieve target deliverables and align with EMCN’s vision and values.



Qualification requirements:

The ESWIS Coordinator has a University Degree or Diploma in Social Work (Masters would be an asset) and a minimum of 5 years’ experience working with complex cases. Degrees in Psychology or Family and Youth work with outstanding relevant experience may be considered. Experience supervising staff, working with newcomers, and program planning and evaluation are required.

Key Responsibilities:

  • Work with Senior Manager and Human Resources to hire and onboard additional ESWIS team members to build upon the strength and diversity of the Families and Wellbeing team
  • Support the ongoing development, evaluation and refinement of ESWIS tools, processes, services and outcomes
  • Coach and mentor ESWIS team members in their work with program participants; including participant goal setting, action planning, case management, supported referrals, systems navigation and advocacy
  • Ensure team members are recording necessary client information and documentation (including case notes) in NewOrg and iCARE databases
  • Support team members’ development, confidence in their role, and professional boundaries through direct supportive supervision of programming, case consultations, one on one check-ins, and weekly team meetings
  • Establish and maintain relationships with other EMCN departments, school staff, settlement agencies and community organizations; engage and maintain professional working relationships and participate on inter-agency and inter-departmental teams as needed
  • Demonstrate initiative through identifying and pursuing opportunities to meet unique needs, establish pertinent connections and identify tailored resources and learning possibilities for the team and the agency
  • Support the placement and supervision of practicum students, when possible and appropriate



Skills and Competencies:

  • Strong reflective supervision practice, ability to use a social work lens to support and coach team members to provide client-centered services and be accountable for participant planning, goal setting and attainment
  • Knowledge and understanding of the complexities of newcomer settlement; including family dynamics, educational placement, racism and discrimination, cultural brokering, mental health, employment, and system navigation
  • Exceptional leadership, coaching, staff and program development skills
  • Mature and nuanced inter-cultural perspective, trauma informed, and commitment to engaging and learning with all diversities
  • Knowledge of and experience using tools and activities to promote wellbeing and positive mental health e.g. wellness wheel, development of resilience and coping skills, setting and clarifying goals and boundaries, etc.
  • Committed to collaborative work, but also able to manage tasks independently
  • General computer skills using Microsoft Word, Excel, Outlook, social media platforms and online tools for virtual service delivery
  • Understands and adheres to FOIP regulations, participant confidentiality requirements, agency and professional codes of ethics



Additional requirements:

  • Ability to work flexible hours, including evenings and weekends
  • Class 5 Driver’s licence and access to a reliable vehicle
  • Lived experience as an immigrant is a definite asset
  • A Vulnerable Sector Police Information Check and an Intervention Record Check are required.

EMCN is an equal opportunity employer and we are committed to increasing diversity in our workforce and inclusion in our organizational practices. We encourage candidates of all backgrounds and experiences to apply. We have a zero tolerance approach to discrimination on all protected grounds.

Start Date: As soon as possible

Salary: $64,195

Benefits: Medical, Dental, Long Term Disability, AD&D, RRSP match up to 3% after 3 months of employment

In your cover letter, describe your supervision philosophy, and how you demonstrate this with your team members.


Please submit your complete resume and cover letter as one document to:

Edmonton Mennonite Center for Newcomers (EMCN), Human Resources:  Please include ESWIS Coordinator in the subject line of the email.


Deadline for submission is Monday November 2nd

Interviews will be conducted November 5th and 6th

We thank all applicants, however, only those selected for an interview will be contacted. A resume without a cover letter will be deemed as an incomplete application and will not be accepted.


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