Job Posting 65598

Coordinator, Employment Programs
Vancouver & Lower Mainland
closes in 10 days (Fri, 30 Oct)
full time  •  $45,791 to $48,576 annual salary based on experience and qualifications

Internal/External Employment Opportunity
Employment Programs
Multiple Locations


Why you should apply with us:
At MOSAIC, we take pride in having a supportive, diverse, and inclusive workplace where employees can trust that their ideas and contributions are valued. We were recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. With over 40 years of experience, we’re one of the largest settlement organizations in Canada engaging 350 staff and more than 600 volunteers. Our employees benefit from incorporating many diverse perspectives, taking part in training and career growth opportunities. Come join a vibrant organization and make a difference in someone’s life today!

Join our team!
MOSAIC is seeking a results-oriented, multi-skilled professional with excellent program management experience to coordinate an exciting new project!




Employment, Language, and Social Enterprise Services

Under the direction of the Manager or Senior Manager, the Coordinator is responsible for the development, implementation, administration, overall operations, and outcomes of the program. The position emphasis is on quality assurance, supervision of staff, and delivery of frontline counselling services. The Coordinator works with internal, community, agency, and funding partners of programs, projects, or services assigned to the position.


  • Assist the Manager or Senior Manager with the development and implementation of program services
  • Coordinate and implement deliverables stipulated in contracts; inform Manager or Senior Manager and funding partners of achievement of contractual outcomes for the program or service; prepare regular reports on the achievement of quality standards
  • Ensure development and maintenance of systems, procedures, and standards for the program; review documentation of services
  • Understand and participate in the evaluation of the program; may develop and implement evaluation of program components; provide recommendations for revisions to the program model
  • With the Manager or Senior Manager, hire, train, and evaluate program staff, particularly in relation to the overall quality of the program
  • Ensure staff and volunteers understand and follow policies, procedures, and maintain the standards in service delivery
  • With the Manager or Senior Manager, prepare or supervise staff in preparation and monitoring of budgets, cash flows, variances, financial statements and reports, and expense records
  • Provide support to clients as needed


  • A post-secondary degree, certificate or diploma in a relevant field (human resources management, career development, counselling, social work, psychology, adult education), or completion of course work in related fields, or 2 or more years of demonstrated experience in:
    • Community development and employment programs
    • Working with immigrant populations and people from diverse backgrounds
    • Building partnerships with employers, community agencies and other stakeholders
    • Providing employment counselling services through virtual delivery systems
  • Current and satisfactory Criminal Record Check required


  • Excellent knowledge of employment programs and services, online delivery and adult learning methodologies, and local labour market conditions
  • Experience in project, human resources, and financial management
  • Experience presenting on program goals and outcomes
  • Experience in outreach and client recruitment
  • Strong supervisory and leadership skills and ability to take initiative
  • Excellent interpersonal, cross-cultural, and written communication skills
  • Experience achieving high levels of client satisfaction and contractual targets
  • Excellent problem-solving, collaboration and organizational skills
  • Ability to work independently and in a team environment
  • Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgment in decision-making
  • Flexible; able to adjust approach in order to meet the requirements of the program
  • Comfortable engaging with funders and service delivery partner organizations
  • Proficiency in Microsoft Office suite, Teams, database software, and the ability to operate standard office equipment


  • Ability to speak a second language will be considered an asset
  • Certified Career Development Practitioner designation will be considered an asset

This is a full-time position


$45,791 to $48,576 annual salary based on experience and qualifications


We offer a competitive benefits package with contracts of at least one year in length, offering a minimum of 17.5 hours of work per week.


Please apply via email. In the subject line of your email, please type:
“Your Name – Coordinator, Employment Programs, Multiple locations”
Please submit a cover letter and resume in PDF/Word format.


Address your cover letter to:
Hiring Team – Employment Programs
5575 Boundary Road
Vancouver, BC V5R 2P9


Email both the cover letter and resume to .


We thank all applicants for their interest. However, only applicants considered for an interview will be contacted. Before applying, you must be legally be permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of the position.


October 30, 2020

October 16, 2020

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