Job Posting 65599

Coordinator, Business Operations
Vancouver & Lower Mainland, Vancouver
closes in 169 days (Fri, 9 Apr 2021)
full time  •  $45,791 to $48,576 annual salary based on experience and qualifications

Internal/External Employment Opportunity
Coordinator, Business Operations
Vancouver Location


Why you should apply with us:
At MOSAIC, we take pride in having a supportive, diverse, and inclusive workplace where employees can trust that their ideas and contributions are valued. We were recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. With over 40 years of experience, we’re one of the largest settlement organizations in Canada engaging 350 staff and more than 600 volunteers. Our employees benefit from incorporating many diverse perspectives, taking part in training and career growth opportunities. Come join a vibrant organization and make a difference in someone’s life today!

Join our team!
MOSAIC is seeking a client-centered and results-oriented individual with excellent organizational and multi-tasking skills, who is motivated to succeed in the role of Coordinator, Business Operations!




Employment, Language, and Social Enterprise Services

As the Coordinator, you’ll assist the department with the management of the business operations from developing business processes through to providing business reports. The Coordinator assists to plan, coordinate, develop and deliver systems and processes which support the efficient and effective delivery of services. This role requires working with an internal and external team at all levels. The Coordinator will ensure assigned projects and daily operational tasks are completed on time and ensure department staff have the information to manage their programs and projects.


  • Assist in the development, maintenance, and documentation of systems, procedures, and standards for the department
  • With the Manager, prepare or supervise staff in the preparation and monitoring of budgets, cash flows, variances, financial statements and reports, and expense records
  • Provides administrative assistance to the Senior Managers within the department as assigned and work collaboratively with staff of all programs to maximize productivity
  • Assist in conducting Quality Management audits and initiatives in WorkBC catchments
  • Act as an additional WorkBC resource for new hire training and client recruitment events
  • Assist and undertake research and idea analysis for social media marketing
  • Ensure staff within the department receive the information and support they need to perform effectively
  • Remain current with CARF standards relevant to the programs
  • Monitor projects against milestones, report to stakeholders on delays or issues, act as point of contact
  • With the Manager hire, train, and evaluate staff
  • Provide support to clients and coverage to staff as needed


  • A post-secondary degree, certificate or diploma in a relevant field (business administration, project management, human resources management, social work, psychology), or completion of course work in related fields, or five or more years of demonstrated experience with:
    • Community development and employment programs
    • Knowledge of provincial and federal funding agreements
    • All aspects of the project life cycle
    • Working with immigrant populations and people from diverse backgrounds
  • Current and satisfactory Criminal Record Check required


  • Proficiency in O365 and Teams, databases including government systems, and the ability to operate standard office equipment
  • Recent experience in EPBC/WorkBC and using government systems (OES, ICM, BI Portal, CFMS)
  • Experience managing multiple large and complex employment programs simultaneously; working with a not-for-profit and/or fee-for-service organization
  • Experience in hiring, training, supervising and directing teams to achieve outcomes
  • Experience developing, tracking, monitoring finances
  • Leadership skills and ability to take initiative
  • Excellent presentation, interpersonal, and written communication skills
  • Ability to work independently and in a team environment
  • Excellent critical thinking and problem solving, collaboration, and organizational skills’ deadline-driven
  • Focussed and a quick learner with attention to details
  • Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgment in decision-making
  • Strong research skills, finance, graphic design skills, and marketing sense will be considered an asset

This is a full-time position


$45,791 to $48,576 annual salary based on experience and qualifications


We offer a competitive benefits package with contracts of at least one year in length, offering a minimum of 17.5 hours of work per week.


Please apply via email. In the subject line of your email, please type:
“Your Name – Coordinator, Business Operations”
Please submit a cover letter and resume in PDF/Word format.


Address your cover letter to:
Hiring Team – Employment Programs
5575 Boundary Road
Vancouver, BC V5R 2P9


Email both the cover letter and resume to .


We thank all applicants for their interest. However, only applicants considered for an interview will be contacted. Before applying, you must be legally be permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of the position.


ongoing until filled

October 16, 2020

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

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