Job Posting 65800

Family Worker - Early Psychosis Intervention
Canadian Mental Health Association - York Region
York / Durham area, Aurora, Ontario
closes in 6 days (Mon, 30 Nov)
full time

                                      [Re-Posted] INTERNAL/EXTERNAL POSTING

                                                                                Posting Date: September 8, 2020

                                                                    Closing Date: Until Filled


Message about our hiring and operating practices during the COVID-19 pandemic


The Canadian Mental Health York Region and South Simcoe branch (CMHA-YRSS) is continuing to provide much-needed mental health services. As an organization, we are protecting our staff through supporting either working from home, or physical distancing, and other public health directives for essential services staff working on-site. Rest assured that your well-being is our top priority and we have appropriate health and safety measures in place at each stage of the recruiting process and throughout our operations.


Family Worker - Early Psychosis Intervention Program


As we continue to grow our team, we are looking for a Family Worker to join our passionate, dedicated, and “BRAVE” team!  If you are an individual who is looking to maximize clients’ independence and potential in the EPI Program in York Region and South Simcoe, than this role is for you!  If you are interested in bringing your experience to an innovative, award winning organization that is continuing to grow and expand, and you love to explore best practices and utilize and support bio-psychosocial interventions, using natural supports to the greatest extent possible, please continue to read further.


Closing Date: Until Filled


Contract: Permanent, Full-time, 35 Hours per Week, Evening Hours and Weekends may be required


Comprehensive Health Benefits: Excellent Benefits Package: Full Extended Health & Dental, Life Insurance, EAP, STD, LTD, & Pension Plan. Generous paid time off including vacation, sick, personal days.


Competition #: 2020-60


Location: In accordance with current public health directives, training will be available both remotely (i.e., via teleconference and videoconferencing technologies) as well as onsite while respecting physical distancing. During the current COVID-19 outbreak, work can be completed primarily from home with equipment provided by CMHA.


Once public health directives are lifted, the Family Worker will be working primarily in our Aurora Office (15150 Yonge Street, Aurora, ON L4G 1M2) and will be required to travel within York Region & South Simcoe.


Job Profile:


The Family Worker works primarily with the families of EPI  clients 14 to 35 years of age who are experiencing, or in the early stages of, their first episode of a psychotic disorder.  The purpose of Early Intervention is to utilize and support bio-psychosocial interventions, using natural supports to the greatest extent possible, to enable the client to maintain and develop age-appropriate functioning and roles. The importance of the family role in a person’s recovery is well documented.


As part of, and in collaboration with, a multidisciplinary team, the Family Worker will:

  • Assess and identify the family’s needs in conjunction with the client and family
  • Assist families in creating support plans using a bio-psychosocial framework
  • Provide individual counseling support and education to family members
  • Deliver family education and support groups
  • Keep current on best practices as it relates to family support
  • Prepare family-oriented resources for distribution

In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships.


This position reports to and is supervised by the Manager, People and Teams, Early Psychosis Intervention program.



  • Degree with four years’ experience or Diploma with six years’ experience in a community based mental health organization; experience in early intervention is preferred.
  • Current registration with OCSWSSW or a regulatory body under the Regulated Health Professions Act
  • Previous experience working with families is an asset
  • Demonstrated experience in (co)facilitating groups
  • Knowledge of the Ontario Mental Health Act, mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act and PHIPPA requirements
  • Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with consumers
  • Extensive knowledge of supports and services in York Region and South Simcoe, including formal and informal resources
  • Knowledge of systemic issues such as poverty, unemployment, stigma, medications and the isolation felt by individuals with serious mental health issues and their families
  • Ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with consumers, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities
  • A second language reflecting the local community is an asset
  • A valid Canadian driver’s license, a minimum $1,000,000 third party liability insurance and proof that insurance covers use of personal vehicle to transport clients
  • A satisfactory Vulnerable Sector Screening (Police Check)

Working Conditions:

Office work, community settings, meetings in clients home or on the phone and travel with clients


Disclaimer:  In keeping with mental health reform, best practices, funding and direction this position may later require knowledge, skills, abilities and working conditions not noted here.


Why work for CMHA-York Region and South Simcoe?


We are a team committed to our vision of mental health support for all. That means we respect that our clients are the experts in their recovery journey and that our role is to provide support, resources and opportunities based on their hopes and dreams.  It means that we foster and encourage an entrepreneurial spirit to create, implement, and sustain innovative, evidence based and transformational impact.  We seek out and build partnerships, collaborate and share knowledge to be the most culturally competent team and fully integrated service delivery partner.


Our team cares for each other.  We have our own team values of trust, respect, teamwork and communication.  We have been a National Nonprofit Employer of Choice for five consecutive years as well as a recipient of Canada’s Most Admired Corporate Cultures.


To request this posting in an alternate format or to request accommodation in the application process, email


Application Procedures: (For our website)

If you are interested in this opportunity, click on the “Apply Now” button above and proceed to upload your cover letter and resume.

Complete the application form and submit the following:

  • Resume (PDF or Word)


Application Procedures: (For 3rd Party websites)


If you are interested in this opportunity, please visit our website at and click on Current Opportunities, and click on Apply Now and proceed to upload your cover letter and resume."


CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, aboriginal people, people with disabilities, and members of the 2SLGBTTQ+, visible minority and immigrant communities to apply.


While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!