Job Posting 65878

Resource and Information Specialist (Employment Resource Advisor)
Job Skills
Halton / Peel area
closes in 3 days (Fri, 27 Nov)
full time

Who we are: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community.

What we need: Results-driven individuals who:

  • Are inspired by helping people achieve their employment goals
  • Have excellent organizational skills with the ability to multi-task and problem solve.
  • Have a keen eye for maintaining accuracy and detail in a fast paced environment
  • Have superior oral and written communication skills including an excellent telephone manner
  • Have demonstrated experience in Communication, Building Trust, Information Monitoring, Managing Work, Planning and Organizing, Technical/Professional Knowledge and Skills
  • Have a knowledge of Job search tools and techniques (Facilitation experience is considered an asset)
  • Have intermediate to advanced proficiency in MS Office programs including Word, Excel, Outlook, Access and PowerPoint
  • Have a valid Driver’s license and access to a reliable vehicle

What you will do:  The Resource and Information Specialist supports the activities of the Job Skills Employment Programs and Services activities by:

  • Obtaining, updating and assisting clients to access information and resource centre materials
  • Providing information to employers who are unfamiliar with JS' services (either by phone or in-person) and receives job postings
  • Achieving individual targets towards overall team outcomes
  • Providing orientation/information to clients regarding job search tools and strategies, apprenticeship training, workplace safety, and the Canadian workplace
  • Monitoring resource area activity: assisting clients in accessing email, computers, internet, fax, and photocopy equipment to support their job search
  • Participating in delivering outreach and marketing activities within the community; including job fairs, community and employment agencies, and performs outreach to clients and employers
  • Guiding Stream A clients to develop a job search strategy, identifying and matching career interests, skills and aptitudes, and preparing a resume and cover letter
  • Following standard procedures for receiving and directing calls and handling walk-in clients
  • Providing general program information to clients and referring appropriately
  • Working cooperatively with other staff to ensure consistent and efficient reception coverage while providing excellent customer service
  • Ensuring all client notes and data entry is completed with accuracy and within a timely manner
  • Delivering high quality service as outlined in Job Skills’ customer service standards


  • Minimum education requirement is a Post-secondary education, preferably in Career Development or Social Service and/or related experience
  • Facilitation experience (considered an asset)
  • 2-4 years’ experience in the Social Service sector


  • Effective Communication/Listening Skills
  • Fostering Teamwork
  • Functional, Technical and Organizational Proficiency
  • Strategic Thinking
  • Multi-tasking Abilities
  • Coaching
  • Information Seeking Abilities
  • Planning and Goal Setting Abilities


What you will get: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary and benefits package!


If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part of our growing Job Skills Team!


Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new Programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, client-focused, performance-oriented and believe in the personal growth of our staff, our community and our clients.


As a Resource and Information Specialist with Job Skills, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will utilize your unique combination of skills and experience to support Job Skills’ needs.


Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.


We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title, and job reference number in the email subject line and tell us how you learned about this opportunity in your cover letter.


Please reply in confidence by 11:59 p.m., Friday, November 27, 2020.


JOB SKILLS Hiring Committee

14-130 Davis Drive, Newmarket, ON, L3Y 2N1


Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!