PLEA Community Services is currently seeking an Excluded Part-Time Group Facilitator for the TransSupport program within our Ridge Meadows Youth Services team. The proposed start date for this term contract is on December 1, 2020, and it will end on March 31, 2021. This position is excluded from union membership.
Our TransSupport Program provides a safe space for youth to gather together. Through facilitated conversations youth are provided with the information, resources and advice they need to transition successfully. At the same time, in a separate room, parents and family members of transgender youth also meet to share their own experiences, offer support and to let others know that they are not alone. Our aim is to provide youth and their family members with safe, supportive and open environments so they can receive much-needed emotional and practical support as they navigate this life transition. The support groups are held in Burnaby, Tri-Cities and Ridge Meadows.
Please submit a resume and cover letter referencing the competition number 2020088GF1. Closing date for Internal Applications: Friday, November 6, 2020, at 4:30 PM. If the position is not filled internally, they will remain open until filled.
Duties and Responsibilities:
- Organizes and facilitates six TransSupport group sessions per month that support parents/caregivers of transgender youth in the North Fraser Region. Cultivates an environment that allows civil dialogue and input from all participants. Keeps the group on topic and mediates any conflict that may occur.
- Assists with the promotion of the TransSupport group through a variety of initiatives intended to reach as many participants as possible.
- Manages and responds to inquiries about the group in a timely fashion.
- Coordinates the pre-planning, set-up and clean-up of the groups and manages the refreshment/food budget.
- Facilitates access to community resources and specialized services when required by youth and their families/caregivers to ensure they receive services that are integrated, timely and meet their identified needs.
- Maintains necessary program reports and statistics. Ensures that all records, reports, and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA’s policies and procedures.
- Upon prior approval from the Program Manager, purchases applicable resources and arranges for guest speakers to present to the group.
- Reports any concerns that may arise from either the youth, or parent support, groups to the attention of PLEA Management.
- Attends monthly supervision meetings with the assigned Program Manager. Expenses that require reimbursement are to be submitted to the Program Manager at these meetings.
- Attends All Staff events whenever possible.
- Adheres to all policies and procedures established by PLEA and meets the performance expectation of the position in a manner that demonstrates compassion and respect for all persons served. Exercises the responsibilities of the position in a manner consistent with the philosophical approach and mandate of the program.
- Performs other related duties as required.
Knowledge, Skills and Abilities:
- Knowledge of theory, principles, and best practices with respect to providing services to the transgender community.
- Familiarity with local clinical access and options for transgender and/or gender diverse communities.
- Excellent interpersonal communication, counselling, facilitation, and conflict management skills.
- Demonstrated ability to prepare accurate and comprehensive written reports.
- Demonstrated proficiency in teaching others and an ability to work collaboratively with parents, partners and stakeholders that provide support to youth.
- Demonstrated ability to work effectively with others, enjoys the company of young people and an ability to present concepts to youth of a sensitive nature.
- Demonstrated ability to support youth and parents who may be reluctant to engage, and to be sensitive and understanding of their social realities including issues of race, culture, religion, gender identity, sexual orientation, poverty, and lifestyle.
- Ability to facilitate and work through difficult group dynamics effectively.
- Demonstrated ability to work effectively on a team with other program staff, community professionals and other collaterals; use good judgement; have sound understanding of boundaries and disclosing reported information; manage conflicts constructively; work independently and be accountable for results.
- Excellent organization, time, and general management skills.
- Ability to reflect, promote, and protect the culture and integrity of the agency and the services it provides, and to manage situations with tact and diplomacy.
- Knowledge of government and accreditation standards, application legislation and policies with respect to the human services sector is considered an asset.
- Computer skills including: Windows, Microsoft Office, and familiarity with database programs.
A diploma from a post-secondary institution in a related human/social services field is preferred, or an equivalent combination of education, training, and experience.
- At least one (1) year of direct program delivery experience in the community social justice services sector with a demonstrated working knowledge of facilitation skills, community-based programs and related provincial and community support services is preferred.
- Experience supporting transgender and/or gender diverse communities.
- Satisfactory Criminal Record Clearance.
- Must possess a valid Occupational First Aid Level 1 Certificate or be willing to obtain one prior to hire.
- Hours of work are subject to the Society's operational needs and as directed. The usual hours of work are 6:00PM to 9:00PM on assigned group nights based on six 3-hour evening shifts per month (i.e. two Tuesdays and four Wednesdays). Due to Covid restrictions, the sessions are currently held every 2nd Wednesday from 7:00PM to 9:00PM over Zoom meeting.
- Documentation that the applicant is legally approved to work in Canada.
Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure. PLEA's Youth Services programs require candidates to complete the Centralized Services Hub screening by the Ministry of Children and Family Development.