Job Posting 66213

Executive Assistant
Kids Help Phone
Toronto Metro area, Toronto
closed 8 days ago (Sun, 22 Nov)
full time


Position Overview


Organization: Kids Help Phone


Title: Executive Assistant


Position: Full time


Reports to: Senior Vice President President, Innovation and Chief Youth Officer


Location: Downtown Toronto, University Avenue & Dundas St. West


Is this you?


Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

You would consider yourself a person who is values driven, customer, employee and community focused. You will need to be resourceful with a desire to figure things out. You have good judgement and know when to ask for help. You are a tech-savvy, proactive, and organized problem solver who can thrive in a fast-paced, deadline-driven environment. You must understand the big picture of the situation, and deal with multiple, complex situations at a time.


Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.


Does this sound like you? If so, then keep reading…


The Organization


Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French. They have been pioneers in virtual care and e-health solutions for young people in Canada for almost 30 years.


Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health.


Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth- serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.


The Position


The Executive Assistant is responsible for providing senior administrative and professional support to the SVP, Innovation and Chief Youth Officer The incumbent enhances the executives’  effectiveness and efficiency by proactively suggesting and devising solutions and providing information management support. Often as the first point of contact, the EA provides exceptional service and professionally represents the SVP to all internal and external stakeholders and Board Committee members.



What You'll do


  • Liaison on behalf of SVP and Executives for scheduling and managing key principal relationship external meetings;
  • Support the organization’s leadership to establish long-term partnerships and strengthen existing relationships;
  • Organize and    coordinate    internal     and    external meetings    (using shared           calendars, conference/video  call  system,  and  other  tools),  arranging  catering,  and  assisting  with  the preparation of agendas pertaining to the SVP and Service Executive Team involvement in Youth Experience Board Committee;
  • Managing travel arrangements/itinerary, and ensuring smooth travel and efficient use of budgets;
  • Develop and maintain an efficient filing system for reports, relationship management material, invoices, correspondence and reference materials, and all other important documents;
  • Serves on cross-departmental committees or task forces as appropriate;
  • Emulates our organizational values and ensures requests from internal and external stakeholders are responded with a high degree of urgency, relevancy and accuracy;
  • Disseminating information, coordinating responses, and escalating for resolution as appropriate;
  • Providing administrative assistance in support of the SVP with a high degree of confidentiality and accuracy within a fast-paced, deadline driven environment;
  • Lead the logistics planning to ensure efficient and effective planning of SVP availability;
  • Work collaboratively,  leveraging  appropriate  resources  to  manage,  own  and  streamline administrative tasks;
  • Administrative tasks such as managing the incoming mail and reconciling the expenses of the SVP,
  • Additional related duties, as required.


What You'll Need

  • Bachelor’s degree in Business Administration;
  • 4 years of relevant work experience, preferably in a nonprofit, healthcare company, or other experience with demonstrable transferable skills;
  • Great computer and internet skills, including high proficiency in MS Office (Outlook, Excel, Word and PowerPoint);
  • Bilingual in English and French is an asset;
  • Ability to travel internally on occasion and as required;
  • Possess a current “Police Reference Check” prior to starting employment.

You'll already have the following:

  • Experience demonstrating a high degree of confidentiality, professionalism, tact and diplomacy;
  • A strong work ethic, great initiative and an ability to work in a high performance culture where priorities and deadlines shift regularly;
  • Excellent written and verbal communication skills with the ability to communicate effectively with Board of Directors, staff, and others in a professional manner;
  • Excellent project management and organizational Must have the ability to prioritize executive tasks with meticulous attention to detail and demonstrate the ability to manage multiple tasks and deadlines;
  • Ability to work independently while using discretion in decision-making and sound judgment in problem solving;
  • Strong interpersonal skills and a friendly attitude, with a customer service focus through all interactions;
  • Demonstrated experience working with Board Committees, including preparing agendas and taking minutes, with an understanding of standard meeting procedures;
  • Able to multi-task and be flexible to move from one priority to another while maintaining a high level of

And finally ....


Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well- being?


History in the making!


Does this sound like a journey you want to be a part of?


Join us !




Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled:* lastname_firstname_Executive Assistant *


For more information about Kids Help Phone, please visit our website at Accredited member, Imagine Canada Standards Program.

Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!