Job Posting 66374

IT Manager
Vancouver & Lower Mainland, Vancouver
closes in 7 days (Mon, 30 Nov)
full time  •  Competitive Annual Salary
  • Finish each working day knowing you have truly made a difference in the lives of others
  • Work with an organization that has a wonderful culture and a rewarding mandate
  • Receive a competitive salary and incredible benefits

About the British Columbia Teachers' Federation

Founded in 1917, the British Columbia Teachers' Federation (BCTF) is a union of professionals representing over 43,000 public school teachers in the province of BC. As an organization, we are dedicated to advancing learning conditions for students concurrently with advocating for BC’s public school teachers and the teaching profession. We are also deeply committed to democratic decision-making and supporting the engagement of the teachers who make up our member base. Equally, we act on our belief in social justice in schools and the broader community, and actively support our members in striving to achieve equity, inclusion and a more just society for their students today and into the future.


At the BCTF, our team is made up of hardworking and passionate individuals that are eager to bring tangible improvements to teachers, students, the profession of teaching, and public education as mandated by our membership. We know we're only as strong as the incredible people that work with us and for us, as such the BCTF is eager to ensure that staff are supported in developing programs and services for members. If you feel you have the skills to help us continue to make a difference in the lives of others then we want to hear from you. 

About the Opportunity

The BCTF currently has an excellent opportunity for an enthusiastic and experienced IT Manager to join us on a full-time basis in Vancouver, BC. 

Reporting to the Treasurer and CFO, as the new IT manager you will be responsible for the effective planning, organization, and operation of Information Technology (IT) services and support across the Federation. This role will see you overseeing IT project coordination, resource management, supervision of IT staff, as well as communications with the Executive Committee, Excluded Management Team, Managers, Supervisors, and end-users. 

Some of your key responsibilities in this pivotal role will include:

  • Assisting the Treasurer in projecting the future needs of the Federation and developing plans and budgets that maximize functionality and Federation resources. 
  • Remaining informed on new or emerging trends and technologies that provide clear benefits to the Federation and presenting findings to the Treasurer. 
  • Researching, designing, and implementing the appropriate technologies to support and improve Federation digital communications delivery, access to information, and end-user utilization. 
  • Analyzing Federation needs within the context of digital delivery systems, presenting technology options for current systems and infrastructures, and making recommendations for hardware and software upgrades that will enhance or improve current Federation processes. 
  • Conducting capacity planning for network bandwidth, storage requirements, messaging, Web sites, and other applications. 
  • Supporting and ensuring the operating viability of LAN (Local Area Network) for all hours of operation.
  • Identifying resources to fulfil Federation requirements as well as identifying and developing partnerships with key IT suppliers, licenses and contracts, vendors, and consultant organizations.
  • Participating in all hardware and software evaluations and maintaining vendor contracts. 
  • Creating and delivering business cases for technology acquisitions.
  • Assisting in the writing of RDPs, RFIs, and RFQs.
  • Liaising with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases while also overseeing warranties and service agreements. 
  • Coordinating the development and implementation of Federation infrastructure in order to ensure key strategies and processes are supported by systems that enable growth and flexibility. 
  • Delivering operational leadership in all aspects of IT including infrastructure, applications, cybersecurity, recovery, accessibility, and performance. 
  • Ensuring the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards and procedures for implementing technical solutions. 
  • Providing support for all hardware and software problems reported while also documenting problems and their respective solutions. 
  • Overseeing project management for IT-related undertakings including the clear capture of Federation requirements, the provision of functional deliverables, milestone planning, and project post-mortems. 
  • Ensuring that applicable project management practices are followed throughout project lifecycles. 
  • Ensuring software, hardware, and network install, re-installs, upgrades, moves, changes, and relocations are made when necessary and as required. 
  • Overseeing processes for system upgrades, maintenance, and recovery that minimize disruptions to normal business functions. 
  • Reviewing designs, code, and unit test plans where applicable. 
  • Producing detailed timelines for each application release and implementing effective project controls by monitoring the progress of the software release and reporting the status. 
  • Performing liaison duties between users, operations, and programming personnel in the areas of systems design, modifications of troubleshooting. 
  • Planning end-user training as required. 
  • Directing and prioritizing the workload of IT department staff. 
  • Developing and managing a budget for IT technology, services, and staff. 
  • Representing the IT function at budget review meetings.  

More About You

In order to qualify for this role, you will need to have 10 years of work experience in an IT management capacity which includes at least 5 years of experience supervising a department that is responsible for an organization's computer operations along with a bachelor's degree in computer science, information systems, or software engineering.

As our ideal candidate for this role, you'll be an IT Champion who is passionate about best practices in IT. Your excellent interpersonal skills will combine with your technical expertise and aptitude for stakeholder management as you work to drive change and transformation within our organization and bring us towards IT excellence. Your strong problem-solving skills and your successful leadership will ensure you foster an environment where employees are motivated and continuously able to do their best as they contribute towards the mission of the Federation. You'll also join us with considerable technical knowledge and business acumen that spans each of the following areas:

  • Experience in the management of complex IT projects.
  • Experience in designing, implementing, and maintaining networking, operating systems, server architecture, VPN networks, firewalls, encryption, and other aspects of network security technologies. 
  • Knowledge of Web design and application principles and tools.
  • Knowledge of programming concepts, software development cycles, and associated tools and platforms. 
  • Proficiency with information databases.
  • Experience managing budgets for an IT department. 

Above all, you'll be an enthusiastic and strategically minded leader who is eager to use their skills to make a difference and provide value towards our clients, our community, and our greater team. 

About the Benefits

In exchange for your hard work and dedication, you will be rewarded with a highly competitive salary based on qualifications and experience. You will also be entitled to the following excellent benefits:

  • Extended Health & Dental.
  • Long-term disability.
  • Life Insurance.
  • Municipal Pension Plan.
  • 4 weeks vacation per year.

The BCTF has an affirmative action policy and is committed to diversity among its members and staff. We invite and encourage applications from people that self identify as a member of an equity-seeking group, which includes female, trans* (trans, transgender, transsexual, genderqueer, two-spirit, transwoman, transman), visible minority or racialized people, Aboriginal (Indigenous) people, people with a disability, or lesbian, gay, or bisexual.

If you're looking for a leadership position that is guaranteed to provide you with satisfaction - Apply Now!

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