Job Posting 66509

Assistant Manager
COSTI Immigrant Services
Toronto Metro area, Hwy 401 and Weston, Toronto
closes in 14 days (Mon, 7 Dec)
full time - term / contract  •  $28.02 to $31.33 per hour
  • Train, develop and supervise, shelter support staff, relied staff and security staff.
  • Oversee the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management.
  • Maintain and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.
  • Ensure incident reports and documentation are up to date.
  • Supports the hiring and training of new staff.
  • Work closely with other Assistant and General Manager to ensure smooth daily operations and clear communication provided between the different teams.
  • Coordinates/supports the delivery of services to clients.
  • Reviews/ensures files and documentation are up to date on data bases used.
  • Support and lead shelter staff in managing crises and high-risk situations.
  • Ensures that the centre and its staff are in compliance with operational policies and procedures and Toronto Shelter Standards.
  • Work with team on developing and updating shelter policies.
  • Be available on call for staff emergencies at all times.

 

QUALIFICATIONS

 

  • Post-secondary degree or equivalent and related management experience.
  • Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff.
  • Excellent interpersonal, verbal, and written communication.
  • Demonstrated knowledge of the Toronto Shelter Standards.
  • Demonstrated ability in developing, implementing and evaluating programs.
  • Demonstrated knowledge in issues facing people experiencing homelessness
  • Well-developed organizational, analytical and decision-making skills.
  • Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
  • Experience in entering and monitoring data in an internet based database.
  • Ability to speak a second language would be considered asset.
  • Possession of a valid First Aid/CPR training certificate is required.
  • Possession of a valid Naloxone training certificate is required.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.

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