Date Posted: November 19, 2020
Position Title: Employment Coach, Youth Employment Bootcamp
Location: 46167 Yale Road, Chilliwack
This position is currently working remotely and virtually until further notice
Terms: Term, Full-Time
Hours: 35 hours per week
Start Date: January 4, 2021
End Date: April 28, 2023
Salary: Under Review, includes benefits
Reports To: Manager, Youth Employment Programs
The YMCA of Greater Vancouver is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change. We are building a community in which a generation of children and families reach their full potential. Our values guide our decision-making and behaviour—we do the right thing, put people first, keep our promises and lead by example.
For over 130 years, we have been part of the community, a place where people of every age and background find the support they need to grow in spirit, mind and body. One of the Lower Mainland’s leading charities, the YMCA of Greater Vancouver provides services in health & fitness, child care, camping, employment & community services to over 120,000 participants annually.
Nature and Scope:
The YMCA Youth Employment Programs provide flexible and holistic services to support youth to develop the skills and gain paid work experience to successfully transition in the labour market. This program has been designed to specifically support youth facing barriers to employment, supporting NEET, post-secondary and post-graduates aged between 15-30.
This position has the primary responsibility of working directly with youth to assess, recruit and set up quality employment opportunities, providing on-going follow-up supports. The position will also involve outreach to the community in order to promote and recruit participants, and networking, establishing new connections with businesses in order to develop employment opportunities as participants begin working. The work environment is fast-paced and sees regular communication with Employment Coaches, Admin Staff and Program Manager.
- Coordinates participant recruitment and screening process, assessing their work readiness and fit for the various different avenues of the program.
- Completes needs assessment for each participant, selecting the appropriate intervention based on education, experience and employment readiness.
- Records accurate information on numerous documents such as participant information forms, case notes and employment development plans
- Instructs in employment seeking, application procedures, resume writing, interview preparation and employment retention skills, working closely with Employment Coaches.
- Facilitates pre-employment skills, job search and career information workshops to youth
- Asseses and supports multi-barriered youth with pre-employment supports such as housing, mental health, addictions, income supports, food security, hygiene & clothing and addressing other barriers to securing and sustaining employment
- Assists participants in assessing their employment skills for employment opportunities and in creating an Action Plan to map out goals for employment and/or training with Employment Coaches.
- Tracks and follows up on participants for outcomes reports, ensuring accurate data analysis for reporting both on weekly and monthly basis
- Establishes new employer connections with an emphasis on employers that are inclusive and willing to provide accommodations for youth.
- Tracks participant wage subsidies with employers, ensuring employers are willing to utilize program funding
- Maintains contact with employers during the participants' employment and reports results to appropriate staff
- Monitors participant performance within employment and counsels participants when performance is not satisfactory; works with participants to improve emplyment performance and gain necessary employment skills, or reviews other employment options
- Tracks participant activity and progress data
- Initiates and maintains on-going contacts with a variety of business and industry representatives and employment placement/training agencies to promote programs for participant placement
- Makes cold calls to potential employers, creating new employer connections as well as replenishing past connections
- Explains the benefits and employment support services provided by programs to employers, including addressing employer’s needs
- Researches recruitment websites, agencies, and other resources for employment leads
- Develops and executes creative outreach strategies to recruit program participants
- Travels across Vancouver and Lower Mainland for meetings
- Post-Secondary Certificate, Diploma, or Degree in a related discipline, or equivalent work experience
- Experience working with youth or persons facing barriers due to challenges with mental illness & substance use including concurrent disorders
- Established relationships within the local business community and proven track record in employment placement recruitment
- Experience with developing and facilitating community based programming and services
- Exceptional communication skills, both internally and externally, via phone and email with the ability to adapt approach to different stakeholders
- Experience leading pre-employment and career information workshops and presentations to a youth audience
- Awareness of local youth resources and willingness to develop community supports
- Ability to be flexible, adaptable and multi-task in high demand environment
- Computer proficient – Microsoft Office (including Office 365, Word, and Excel)
- High degree of independence and initiative within a team environment and comfortable working from home
- Proven responsibility to coordinate tasks and work as part of a team
- Confident with online communication platforms such as Zoom
- CDP or related certification is an asset
- Emergency First Aid/CPR-C Certificate required, can be obtained within 30 days of start date
- Requires driver’s license and access to a vehicle to travel to meetings with employer and community partners
- Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/ Vulnerable Sector Search issued no later than six (6) months preceding your start date
In addition to bringing a commitment to YMCA vision and values, the candidate should possess the following competencies:
- Evolve in Professional Capability – Commit to being better
- Achieve Excellence and Authenticity – Show up with the best version of you
- Develop the Potential in Others – Help people grow and lead
- Create a Culture of Connection – Build bridges between people and partners
- Think and Act Strategically – Make good decisions and act on them
- Make an Intentional Impact – Advance the strength and cause of the Y