Job Posting 67421

Family Educator
Archway Community Services
Vancouver & Lower Mainland, Fraser Valley
closed yesterday (Tue, 19 Jan)
part time - term / contract

JOB POSTING 2020-145-04

In It Together (South Asian Community Resource Office)

Family Educator

Wage: $23.00-$25.00 per hour

Part Time: 17.5 hr/wk

Temporary – until December 2021


Archway Community Services has been helping people since 1969.  We provide more than 85 programs and services to clients at every stage of life.  Our vision for the future is justice, opportunities and equitable access for all.  We strive toward that goal by fostering community well-being and social justice through positive action and leadership.  Come help us help people.



The Family Educator supports families whose youth are gang involved or at high risk of gang involvement. This position works with families and youth with the goal of building trusting relationships.  Families are supported in setting and achieving goals that reduce risks and/or enhance protective factors.  The Family Educator provides services both in-person at a variety of locations, including the client’s home, and virtually as the situation requires.



  • Provides assessment, planning and supportive interventions for, and with clients of the In It Together Program.
  • Ensures client’s basic safety needs such as food, shelter or medical attention are met referring clients to Archway and Community Programs
  • Collects and maintains accurate and up to date client information in accordance with Archway and program privacy and confidentiality policies.
  • Performs intake with new clients, collects client information, sets up client files and enters information into CAMS.
  • Supports the family as they attempt to support their youth to leave gang involvement or distance themselves from gang culture establishing positive connections and relationships between the family and the youth.
  • Connects families with other services and agencies that can offer support and information about their youth’s current situation, such as APD and the school district.
  • Facilitate meetings, both at SACRO location and in the client’s home, with front line workers, high risk youth, and parents.
  • Meets with family members both at SACRO location and in the client’s home.
  • Assists clients in identifying, understanding, and overcoming personal/family problems.
  • Assists client in connecting or reconnecting to positive community and family networks, and in establishing and achieving realistic goals.
  • Provides knowledge and explanation of how youth use social media to families.
  • Maintains availability to clients during times of heighten stress or crisis.
  • Provides services both in-person and virtually using a variety of approaches to support clients in achieving goals including one-to-one and family support, and life-skill instruction.
  • Assists clients in building service plans and setting goals to reduce risks and build positive connections.
  • Attends various community meetings, including the Abbotsford Youth Commission to liaise with different agencies, schools, ministries, and APD involved with youth, sharing information about current issues.
  • Builds and maintains relationships with people involved in clients’ life and care (parents, APD, school staff, etc.).
  • Participates in program, department, and agency meetings as needed.
  • Participates in trainings and performance evaluations.
  • Collaborates with other family services in the community, including schools and Abbotsford Police.
  • Other duties as assigned.

Requirements and Qualifications


Education and Certification:

  • Satisfactory Criminal Records Check
  • Class 5 driver’s license and satisfactory driving record
  • Emergency First Aid with CPR/AED level C
  • Bachelor’s Degree in social work or related field, or a diploma in a related field and 2 years’ experience in a similar position.


  • At least 2 years’ experience in direct program delivery in the community social service sector.
  • Experience working with youth with high-risk behaviours.
  • Experience with intergenerational family dynamics within the South Asian Culture.
  • Experience working with parents an asset.
  • Experience providing services through a trauma informed, client-centred lens is an asset

Knowledge and Skill Set

  • Strong verbal, written, and active listening skills, able to communicate with people from a variety of backgrounds and cultures.
  • Knowledge of youth culture and current trends.
  • Able to speak Punjabi.
  • Good relationship building skills, able to build rapport and work with youth with high risk behaviours, and youth and families who may act with hostility/aggression.
  • Good organization, planning and time management skills.
  • Good networking skills able to build and maintain relationships with program stakeholders and partners.
  • Strong problem solving and conflict de-escalation skills able to maintain composure and work effectively in various situations.
  • Good attention to detail able to maintain up to date program knowledge and client data.
  • Good understanding of gang violence, gang structure and culture in the Fraser Valley.
  • Strong understanding of the South Asian community and cultures.
  • Strong knowledge of government and community-based programs and related provincial and community support systems.
  • Knowledge of Motivational Interviewing, Solution Focused Brief Therapy or similar is an asset.
  • Knowledge of social media platforms and how youth use them.


  • This position includes driving for work, a valid BC Drivers’ license, use of a reliable personal vehicle, satisfactory driving record, and Emergency First Aid with CPR/AED level C are required.
  • This position may interact with people in difficult situations who may act aggressively or use foul language.
  • This position’s schedule is flexible and includes some evening/weekend work.
  • Outreach to community locations and people’s homes.


Closing date is Date January 19, 2021

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