Job Posting 67649

Chief Executive Officer
Canadian Mental Health Association (CMHA), Vancouver - Fraser Branch
Vancouver & Lower Mainland, 2425 Quebec St.
closes in 32 days (Fri, 26 Feb)
full time



With the recently announced departure of our current Executive Director, CMHA, Vancouver-Fraser is recruiting for a new leader to guide our future success. This document provides information on CMHA, Vancouver-Fraser, the role of our Chief Executive Officer, and the profile of the candidate we are seeking.


CMHA, Vancouver-Fraser believes everyone deserves to be mentally healthy and live in a healthy community. By offering community-based mental health and substance use education, services, and supports for all ages, we contribute to the long-term health and well-being of our communities. We have three pillars of work:

  • Wellness and Community Inclusion
  • Prevention and Early Intervention
  • Mental Health Promotion


CMHA, Vancouver-Fraser is an independently incorporated not-for-profit organization and a registered charity. We provide services throughout Metro Vancouver, except for the North Shore, where CMHA, North and West Vancouver provides services. We are a member of the CMHA federation. In BC, the CMHA federation consists of 14 CMHA branches and one provincial office (or Division). Across Canada, over 85 independently incorporated organizations comprise the CMHA federation.


In 2017, CMHA, Vancouver-Fraser completed a strategic planning process to develop our current Strategic Plan.  The complete strategic plan can be found on CMHA, Vancouver-Fraser’s website.


Staff Team and Budget

Currently CMHA, Vancouver-Fraser employs approximately 120 paid staff. Fourteen (14) of the staff are non-union management staff and the remaining are members of either BCGEU or HEU.


In addition to the CEO, the Leadership Team is currently comprised of:

  • Director of Finance and Facilities;
  • Director of Mental Health Promotion;
  • Director of Philanthropy;
  • Director of Recovery and Innovation;
  • Manager of Human Resources; and
  • Executive Assistant and Manager of Quality Assurance.


In the current fiscal year, CMHA, Vancouver-Fraser’s budget is approximately $8 million.




CMHA, Vancouver-Fraser’s CEO has the potential to be an influencer of governance, leadership and thought leadership in the mental health sector inside and outside of the CMHA federation. The position shapes our organization and contributes to the growth of CMHA, Vancouver-Fraser and the CMHA federation in BC. The CEO has potential to influence the future of community-based mental health services both nationally and regionally. The position is responsible to ensure the programs and services provided by CMHA, Vancouver-Fraser are high quality and meet the international best-practice standards of our accreditation body. The CEO reports to the Board of Directors and is ultimately accountable for all aspects of CMHA, Vancouver-Fraser’s operations.



Our CEO has the following six (6) key responsibilities:


Focus on People and Culture

  • Uses strategies to promote organizational morale and productivity. Fosters team success by modeling behaviours that maximize group participation through consultation, listening and communicating clearly.
  • Builds team cohesiveness and invites open communication. Invites collaboration by breaking down structural and functional barriers. Encourages sharing of knowledge throughout the organization.
  • Fosters a culture of accountability and continuous quality improvement.
  • Creates an overall environment that recognizes, supports, respects and welcomes diversity of employees and supports reconciliation.
  • Leads, coaches, and develops the leadership team to support their growth, development and retention.


Strategic Planning

  • Develops meaningful and audacious goals for the organization in partnership with Board and staff.
  • Formulates various scenarios to reach the organization's long-term objectives and comfortable innovating and taking calculated risks.
  • Translates goals into concrete and realistic action plans so that the organization can achieve its stated mission.
  • Is skilled and experienced in managing strategic change.


Operational Excellence

  • Accountable for ensuring strategies and tactics are in place to drive day-to-day operations of the organization.
  • Works with the leadership team to develop, maintain, and use systems and resources that facilitate effective operation of the organization toward strategic objectives.
  • Leads the execution of these plans within prescribed budgets and timelines, making adjustments as required.


Community Engagement and Philanthropy

  • Astute at development of relationships, networks and partnerships to further the mission and impact of the organization.
  • Collaborates with a range of stakeholders and other CMHA organizations to strengthen delivery of organizational mandate.
  • Brings community and issue-based knowledge to connect stakeholders, opportunities and ideas.
  • Ensures donor and partner relationships remain a high priority in meeting revenue development goals.
  • Oversees the development and implementation of fundraising systems and strategies that enable the organization to meet/exceed development goals and carry out program/service offerings.
  • Ensures potential and existing philanthropic partners experience high-quality interactions with the organization that foster long-term engagement and investment.


Financial Planning and Management

  • Aligns and manages resources with strategic goals.
  • Ensures solid budgeting, accounting systems, appropriate financial controls and risk management strategies are in place to protect organizational assets.
  • Experienced in managing both mission driven program budgets and social enterprise/ revenue-generating program budgets.
  • Possesses financial acumen such that analysis and interpretation of financial data drives appropriate business decisions.
  • Clearly communicates relationship between business decisions and financial health of the organization.


Board Relations and Governance

  • Works with the Board of Directors to fulfill the organization’s mission, understanding that governance is a partnership between the CEO and Board.
  • Is the professional advisor to the Board and informs the Board if they are violating or risking the violation of the constitution, bylaws or governance policies.
  • Communicates effectively with the Board and provides, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions.
  • Effectively communicates and translates the role and decisions of the Board to staff.




Candidate Profile

The ideal candidate will be a senior leader who has a strong track record of success in an organization with a service-driven culture. The incumbent will be a person with excellent interpersonal, communication and organizational skills, and well-honed analytical and problem-solving skills. They will embody a servant-leader style of leadership and be committed to developing the leadership of others. The successful candidate will have a demonstrated commitment to reconciliation, equity, diversity and inclusion. They will be dedicated to evidence-based decision making and evidence-based / evidenced informed programming.


Education, Knowledge and Experience

  • A master’s degree or higher in a related discipline is an asset.
  • Senior leadership experience in a non-profit environment with knowledge of trends within the sector.
  • Experience in community based mental health services provision and an understanding of the rehabilitation and recovery approach is an asset.
  • Significant experience with governance models, having worked directly for a board of directors or similar governance body.
  • Leading change, growth and innovation.
  • Planning and managing within financial targets.
  • Expertise in developing partnerships and collaborative networks with sector organizations and experience in creating and delivering a philanthropic culture through strategic fundraising initiatives.
  • Extensive experience in organizational development and promoting a culture of growth.
  • Experience in public relations, government relations and public speaking is an asset.
  • Have completed or willingness to complete First-Aid, Non-Violent Crisis Intervention Training, and Suicide Awareness Training and/or any other training as deemed appropriate by the Board.
  • Complete a satisfactory Criminal Records Check for vulnerable populations.
  • Local travel will be necessary.

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