Job Posting 67688

Bilingual Post Secondary Resource Developer
Kids Help Phone
Toronto Metro area, Toronto
closed 2 days ago (Thu, 14 Jan)
full time - term / contract

Position Overview


Organization: Kids Help Phone                 

Title: Bilingual Post Secondary Resource Developer

Position: Full Time, 1 year Contract

Reports to:  Digital Marketing Manager            

Location: Remote


Is this you? 

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

The Bilingual Post Secondary Resource Developer is responsible for researching and writing new youth-facing content pieces for post-secondary students to engage with on an expanded Good2Talk website.

 Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.  We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience. 

Does this sound like you? If so, then keep reading…


The Position

This role reports to the Digital Marketing Manager and is responsible for researching and writing new youth-facing content pieces for post-secondary students to engage with on an expanded Good2Talk website. These include, but are not limited to, mental health educational resources, tools for building resiliency and coping skills, resources to support reaching out for support, and guidance materials introducing our web content more broadly (e.g. What is Good2Talk and how does it work?). Formats may include articles, video scripts, infographic copy, and interactive quizzes/games/tools. 

What You'll do

  • Research, synthesize, and translate basic mental health knowledge into website content 
  • Complete first drafts of content in English and French
  • Have and apply mental health / health promotion / health education / psychology / post-secondary youth expertise and knowledge
  • Ensure material is suitable and written specifically for post-secondary audiences
  • Move quickly and confidently to write new content pieces on a tight timeline
  • Ensure content follows the organizational style guide  
  • Create briefs for content as needed
  • Support the Digital Marketing Manager in developing a content plan 
  • Publish content on the WordPress site


What You'll Need

  • Education in health promotion/education, mental health, and/or psychology
  • Health education and/or post-secondary education experience preferred
  • Must be able to write for an audience over age 18 using the principles of plain language 
  • SEO knowledge/experience and experience maintaining brand tone of voice 
  • Research, knowledge translation and/or health communications experience
  • Experience teaching and/or working with young audiences


You’ll already have the following:

  • Professional writing experience in English and French; strong written communication skills 
  • Bilingual (French and English) required
  • Ability to interpret complex information and produce it in a clear concise manner


And finally…

Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being? 

History in the making! 

Does this sound like a journey you want to be a part of? 

The Organization

Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French.  We have been pioneers in virtual care and e-health solutions for young people in Canada for almost 30 years. 

 Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services, which research shows significantly improves youth mental health.   

Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.   


Join us!  


Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: *lastname_firstname_Bilingual PostSecondaryResourceDeveloper*  

The posting closes on midnight Jan 25, 2020

For more information about Kids Help Phone, please visit our website at 

Accredited member, Imagine Canada Standards Program.  

 Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

Please Note: is not affiliated with and in no way endorses or vets the organization that posted this job. Any links posted within the job will take you to their external site where the same disclaimer applies.

Thanks for looking on and good luck with your job search!