Job Posting 67744

Job Developer/ Outreach Worker
The Career Foundation
Hamilton area, Hamilton
closes in 5 days (Tue, 26 Jan)
full time - term / contract

Position type: Full time contract until March 31, 2021 (very good possibility of extension)
Base Location:
Greater Hamilton Area and Greater Toronto Area travel/commuting involved with some travel to London, ON at times (Travel will be reimbursed)
Number of positions:
Reporting to:
Program Coordinator, Cannabis
Years’ Experience:

Start Date: Immediately  

Summary of Position: The Job Developer/ Outreach Worker will have exceptional skills in developing rapport with employers, participants, and partners. You will work closely with employers, participants, and partners over the course of a year to recruit eligible and suitable participants, facilitate workshops, solidify job placements, and help match participants with suitable cannabis employers. In the Program Outreach role will market and promote the program to applicants which includes screening and selecting eligible and suitable candidates for the program. In the Job Developer role, you will act as a program liaison for employers, placement coordinator, and resource for participants while keeping the program on track to meeting and exceeding Ministry targets.


Responsibilities (include but are not limited to):


Program Outreach

  • Conduct program outreach & marketing through presenting the program to community partners and applicants, ensuring they understand the program components, objectives, and time requirements
  • Coordinate the recruitment and screening of eligible and suitable participants based on program requirements; schedule interviews, conduct intake sessions, facilitate numerous information sessions, complete all paperwork accordingly
  • Monitor and track the participant application process from beginning to end; maintain applicable applicant tracking system up to date
  • Create and post advertisements; develop and oversee social media campaigns
  • Attend to incoming calls, provide program information to callers, online applicants, and walk-in visitors; track and direct office traffic, respond to messages and requests of partners, suppliers, and employers, responsible for incoming/outgoing faxes, mail and emails
  • Coordinate and conduct participant interviews with Manager, Coordinator and/or partner representative
  • Contact participant candidates to extend offers or communicate regrets and refer those not selected elsewhere
  • Liaise with community partners regarding client referrals and client progress as needed


Job Development

  • Develop and nurture relationships with cannabis employers; new and existing
  • Assist cannabis employers with identifying employment and training needs
  • Develop 2-3 new employer contacts and job leads per month
  • Conduct preliminary site visits to ensure that employers can provide suitable and safe workplace environments
  • Negotiate and administer placement agreements and employer incentives (wage subsidy, on-the-job training)
  • Open and close employer files in a timely manner – both physical files and in CaMS; ensure all forms are completed accurately
  • Advise employers on human resources and other employment related issues when necessary
  • Contact employers to arrange interviews and job offers
  • Place participants into full-time work experience that is in line with the program expectations
  • Ensure the quality of the placements by appropriately matching the candidates’ skills with the job requirements
  • Conduct a minimum of 2 monitors with employers for the duration of each placement
  • Maintain an Employer Database with accurate notes regarding participant interviews, current recruitment status, and job placement activities
  • Plan and participate in community events concerning employment, education, and career development; attend cannabis industry events, conferences, and job fairs
  • Participate in workforce development, analyze employer workforce needs and support the development of employer partnerships
  • Conduct employer focus groups and program evaluation/satisfaction surveys and/or focus groups
  • Receive feedback from public, partners, trainers and participants; resolve complaints

Employment Counselling

  • Provide one-on-one support and/or group counselling to participants on employment related topics such as job search, employer research, marketing skills, conflict resolution, career advancement, accepting feedback, etc.
  • Identify barriers to employment and provide participants with suitable referrals as needed
  • Assist participants in the exploration of employment requirements, industry accreditation, and further education/training opportunities
  • Provide industry-specific orientation to the workplace and employer expectations on-the-job
  • Support participants in planning and conducting job search
  • Work individually with students/participants in developing skills related to creating effective self-marketing materials (résumés, cover letters, letters of introduction, follow-up correspondence, calling cards)
  • Coach participants on interview preparation and self-presentation; conduct mock interviews
  • Discuss life skills in a diplomatic and tactful manner

Job Coaching / Job Retention Services

  • Plan, conduct, and deliver all cold calling and job search related workshops online and/or in-person; assist with delivering other workshops as needed
  • Mediate conflict on-the-job between employers and participants as needed
  • Ensure that at least 80% of the participants retain their careers in the cannabis industry one-year post program completion
  • Advise employed participants on career laddering opportunities and plan next steps
  • Assist participants with re-entry into the cannabis industry as needed
  • Provide on-going job placement services as required
  • Coach and motivate participants during job placements to ensure job retention by identifying areas that require additional support and/or learning


Qualifications/ Skills Required:

  • University or college degree/diploma required
  • Experience with employment counselling, human resources, partner and/or employer relations
  • Knowledge/experience in the cannabis industry or relevant field preferred
  • Must be ‘results-driven’ in nature and achieve program targets
  • Ability to work with diverse populations, including participants facing employment barriers
  • Experience working with employers in a professional way
  • Advanced proficiency in Microsoft Word, Excel, PowerPoint and database applications
  • Resume and cover letter writing experience
  • Workshop and/or adult teaching experience considered an asset
  • Familiarity with Employment Ontario funded programs and services an asset
  • Customer service oriented - able to uphold the organization’s service standards and policies
  • Excellent verbal and written communication skills for giving and receiving information, participating in meetings, and writing reports
  • Punctual, self-motivated/self-directed; professional and possess great interpersonal skills
  • Excellent organizational skills, able to multi-task / take initiative when needed   
  • Flexible to assist team members as needed to help ensure program goals are met
  • Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with high standards of ethics and confidentiality
  • Capable of working under pressure with frequent interruptions; able to prioritize while working on numerous program demands
  • Must be able and willing to travel between locations in the Greater Hamilton Area on a regular basis, and the GTA, London, Ottawa areas as needed – a vehicle or access to vehicle is needed
  • Must be flexible to work evenings and weekends as needed.


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